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Rocks, Riches, Rust
One thing you can say about that critical commodity called steel: It gets around. Ancient ironware excavated in what is now Turkey has been dated to 1800 B.C. Some 1,200 years later, blacksmiths in Sri Lanka employed furnaces driven by monsoon winds to produce a high-carbon steel. The Tamils of…
The Lean Brain Series
While heading to a session at the most recent Lean Transformation Summit, I found myself confronted with signage that posed the following open-ended question: “All problem solvers must....” Given how the work we do at Modus Cooperandi focuses largely on the nexus between lean for knowledge work,…
PQ Systems Launches User Community
(PQ Systems: Dayton, OH) --The PQ User Community, an online meeting place to connect with peers, launched via the PQ Systems.com website on October 2. Offering opportunities to learn from others, share common experiences and knowledge, and make connections among industry peers, the user community…
Business Process Management Systems Must Be Interlinked
In my October 2013 column, “Standardize to Improve,” I dealt with business process mapping in detail. Business process management systems (BPMS) comprise the entire gamut of documenting process steps, assigning ownership to process owners, and often, process-compliance audits to check whether you…
Conquering the Challenges of Technological Growth and Success
True to my profession as an engineer, I am a total geek at heart and proud of it. Spending time in automobile museums always fascinates me. It excites me to see a prescient innovator from the past come up with an idea like headlights. The first ones were Limelight carbide models that had a nasty…
Manufacturing: Creating Opportunity Through Innovation
When we think of champions of manufacturing today, we tend to think of some of the big companies such as Boeing, Caterpillar, Hewlett-Packard, and IBM. But companies don’t form themselves, and patents don’t automatically mean innovation—people do. Not all companies have inventors. However, all…
Scientists Bring Visual ‘Magic’ to Light
(Lawrence Berkeley National Lab: Berkeley, CA) -- A butterfly’s wings and a peacock’s feathers use nanoscale architecture to bend light and produce brilliant colors without pigments or dyes, and scientists have been trying to emulate nature’s design. Now, scientists from mixed reality technology…
Managing the Coming AI Revolution
The technologies driving artificial intelligence (AI) are expanding exponentially, leading many technology experts and futurists to predict that machines will soon be doing many of the jobs that humans do today. Some even predict humans could lose control over their future. While we agree about…
Managing the Coming AI Revolution
The technologies driving artificial intelligence (AI) are expanding exponentially, leading many technology experts and futurists to predict that machines will soon be doing many of the jobs that humans do today. Some even predict humans could lose control over their future. While we agree about…
Printing With Concrete: How I Spent My Summer Vacation
Since commercially available 3D printers came out a few years ago, their capabilities have radically expanded. At first, they could only print little things out of plastic, but now people have begun to print working cars and even bridges. People are actively experimenting with how to print with…
Why Try the <em>Baldrige Cybersecurity Excellence Builder</em>?
Which cybersecurity-related activities are most important to your business strategy and critical service delivery? How do you assess the effectiveness and efficiency of your use of cybersecurity standards, guidelines, and practices? To answer these questions and build excellence in your…
Lean Improvements for Patient Safety
Do all employees in healthcare understand how their jobs link to patients in some way? If they do, then they are more likely to know the importance of service excellence. Does every leader, physician, and employee know the statistic that preventable medical errors are the third leading cause of…
Domestic Cars Fail to Keep Up With International Competition
Customer satisfaction with automobiles and light vehicles slips 1.2 percent to a score of 81 on the American Customer Satisfaction Index’s (ACSI) scale of 0 to 100. A year ago, the industry improved driver satisfaction, and sales were at record highs. This year, demand seems somewhat saturated,…
Five Ways to Focus and Finish
Focusing on our most important work (so that we can get it out the door and create value) is hard. It’s harder still when work suddenly picks up, is unfamiliar, or arrives with immediate deadlines when we are already busy. The tyranny of the urgent often distracts us from what is truly important…
Information Management and Data Quality for Pharma Sector Conference
(marcus evans: London) --The Information Management and Data Quality for Pharma Sector Conference, organized by the marcus evans Group, will focus on gathering corporate professionals from regulatory operations, regulatory affairs, master data management, regulatory information systems, and other…
Inside Quality Digest Live for Sept. 22, 2017
Our Sept. 22, 2017, episode of QDL was decidely techie, covering artifical intelligence, the internet of things, Manufacturing Day, and a cool color-matching tool that uses your smart phone. Manufacturing Day preview There is a lot happening on Manufacturing Day, which falls on Oct. 6 this year,…
Modular Tower System for Inspection
(Phillips Precision: Boylston, MA) -- Phillips Precision has announced the latest in the uniquely designed, LEAN Inspection Arsenal product line—the Modular Tower System for coordinate measuring machine (CMM) inspection. Like other uniquely designed products of the Inspection Arsenal, the newly…
Artificial Intelligence—Salvation or Skynet?
Every other day I stumble over an article about losing jobs to artificial intelligence (AI), AI being the demi-savior of mankind, or being the digital antichrist. So, exactly what is AI and what’s the big deal? What is AI? The question of what artificial intelligence is, immediately begs the…
Is the Internet of Things Sending Us Back to the Middle Ages?
Internet-enabled devices are so common, and so vulnerable, that hackers recently broke into a casino through its fish tank. The tank had internet-connected sensors measuring its temperature and cleanliness. The hackers got into the fish tank’s sensors and then to the computer used to control them…
Expectations: The Mother of All Frustrations
I recently saw an article with an image that included a quote from Antonio Banderas: “Expectation is the mother of all frustration.” Honestly, this is true in life, in all relationships. Think about it for a second: Aren’t relationships much easier and much more relaxed when you have no…
Four Quality Management Issues on Every Manufacturer’s Mind
Quality management in manufacturing significantly contributes to a manufacturer's brand and bottom line. However, persistent challenges to quality management continue to trouble small and medium-sized manufacturing companies alike. The issues, of course, vary depending on the existing management…
Lean Helps Small Company Do More With Less
American Rheinmetall Systems (ARS) LLC, formerly Vingtech, is located in Biddeford, Maine. Established in January 2007, as part of a Norwegian company that had received a supplier contract for the U.S. Army’s CROWS remote weapon station program, the company was acquired by the Rheinmetall Group in…
How Risk-Based Thinking in ISO 9001:2015 Drives a Faster, Better Organization
ISO 9001:2015 has significant structural changes that differentiate it from the previous standard. The new high-level structure is common to all ISO management system standards (i.e., quality, environmental,  IT security) and enables us to start looking at integration of these systems. There is a…
Digital Businesses: The Metrics That Really Matter
User-centric firms should identify and track the core actions that can make or break their businesses. Traditionally, executives have used standard metrics, such as cash flow, inventory turns, and operating income, to get a broad sense of the health of their firm. However, the game has changed…
FARO’s Vantage-E Laser Tracker Is Key in Canyon Hydro’s Long-Term Growth Strategy
Sponsored Content Headquartered in the little Hamlet of Deming, Washington, Canyon Hydro builds hydroelectric systems producing anywhere from 10 kilowatts up to 25 megawatts. In business for more than 40 years, Canyon Hydro has gained wide recognition with public and independent power producers…

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