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Are You Ready for the EU’s General Data Protection Regulation?
In just a few short months, the European Union’s General Data Protection Regulation (GDPR) will take effect. The regulation, which replaces the EU’s 20-year-old Data Protection Directive, imposes new and more rigorous requirements on any entity that collects or maintains personal consumer data,…
New Steps to Facilitate Medical Device Innovation
In recent days, the U.S. Food and Drug Administration (FDA) has committed to several new policies that will modernize the agency’s approach to regulation in the medical device system. For instance, we announced our intention to propose an alternate approach to the traditional 510(k) clearance…
New Steps to Facilitate Medical Device Innovation
In recent days, the U.S. Food and Drug Administration (FDA) has committed to several new policies that will modernize the agency’s approach to regulation in the medical device system. For instance, we announced our intention to propose an alternate approach to the traditional 510(k) clearance…
Is That Last Digit <em>Really</em> Significant?
Whenever we make a measurement, we have to decide how many digits to record. Traditional answers for this question are often little more than guesswork glorified by time. And with digital readouts, are all the displayed digits real? This column provides a sound and practical answer to these…
Is That Last Digit <em>Really</em> Significant?
Whenever we make a measurement, we have to decide how many digits to record. Traditional answers for this question are often little more than guesswork glorified by time. And with digital readouts, are all the displayed digits real? This column provides a sound and practical answer to these…
Workplace Engagement Through Self-Esteem
The sad truth is that the word “engagement” is not very engaging. It’s one of those fluffy, ambiguous terms that have become all too familiar around the business world, like “empowerment” and “respect.” What does engagement really mean, and how do you, as a leader, engage your workforce? The…
Drug Manufacturing That Is Out of This World
Liquid-liquid separation and chemical extraction are key processes in drug manufacturing and many other industries, including oil and gas, fragrances, food, wastewater filtration, and biotechnology. Three years ago, MIT spinout Zaiput Flow Technologies launched a novel continuous-flow liquid-…
Counting on Fingers
My youngest son entered first grade this year with great excitement. As a high-functioning autistic, his obsession from an early age has been numbers and letters. He memorizes license plates at a glance, can count to the millions (and break down the digits), and tell you how many minutes he has…
In Defense of Fuzzy Thinking
It’s not easy to find topics to write about, and even if I find good topics, it has to pass my threshold level. As I was meditating on this, I started to think about procrastination and ambiguity. So my column today is about the importance of “fuzzy concepts.” I am using the term in a loose sense…
How Bright Is the Moon, Really?
The “inconstant moon,” as Shakespeare called it in Romeo and Juliet, is more reliable than his pair of star-crossed lovers might have thought. Now researchers at the National Institute of Standards and Technology (NIST) plan to make the Moon even more reliable with a new project to measure its…
Disrupting the Car Insurance Industry
Disruptive ventures arise from mobile device ubiquity, data-powered AI, and digital platforms that connect buyers and suppliers in new ways. They are reshaping industries such as transportation (e.g., Uber, Lyft, and Didi Chuxing), hospitality (e.g., Airbnb and FlipKey), payment services (e.g.,…
Disrupting the Car Insurance Industry
Disruptive ventures arise from mobile device ubiquity, data-powered AI, and digital platforms that connect buyers and suppliers in new ways. They are reshaping industries such as transportation (e.g., Uber, Lyft, and Didi Chuxing), hospitality (e.g., Airbnb and FlipKey), payment services (e.g.,…
Disrupting the Car Insurance Industry
Disruptive ventures arise from mobile device ubiquity, data-powered AI, and digital platforms that connect buyers and suppliers in new ways. They are reshaping industries such as transportation (e.g., Uber, Lyft, and Didi Chuxing), hospitality (e.g., Airbnb and FlipKey), payment services (e.g.,…
Pharma Companies Expect Role of Quality Management Teams to Evolve in 2018
(Sparta Systems: Hamilton, NJ) -- A recent survey sponsored by Sparta Systems and conducted by Pharmaceutical Technology, found that while compliance remains the top objective in 2018 among 73 percent of pharmaceutical executives, performance-oriented objectives were nearly as critical for the…
The Case Against the AIAG-VDA DFMEA
Richard Harpster's op-ed is in response to a recent Quality Digest article and webinar discussing the benefits of the draft AIAG-VDA FMEA Handbook. As he points out at the end of this article, the AIAG has provided a means to solicit comments, pro or con, on the handbook. We encourage interested…
How the War on Tipping Harms Customers
Some journalists and other social commentators have in recent years called for the abolition of restaurant tipping, primarily because they argue that it hurts workers. Several restaurateurs have even replaced tipping at their restaurants with automatic service charges or inclusive pricing.…
Starrett Launches Line of Innovative Force Measurement Solutions
(L.S. Starrett: Athol, MA) -- The L.S. Starrett Co. has introduced a comprehensive line of innovative, entry-level computer-based force testing solutions for applications ranging from load limit and distance testing to break limit, time average, cyclic count and duration testing, constant hold,…
The Importance of Setting Quantitative and Qualitative Goals
When you set goals, there’s commonly two types: quantitative and qualitative. By setting both types of goals for your organization, you can achieve a balance of results driven by people focusing on the behaviors that matter. Quantitative goals and driver metrics When you set quantitative goals,…
How to Integrate Complaint Handling and Risk Management
Complaint handling continues to be one of the biggest reasons medical device companies receive 438s and warning letters from the U.S. Food and Drug Administration (FDA). Companies have a lot going on once a medical device has reached the market, and it can be challenging to keep up with…
Millions, Billions, Trillions: How to Make Sense of Numbers in the News
National discussions of crucial importance to ordinary citizens—such as funding for scientific and medical research, bailouts of financial institutions, and revised tax laws—inevitably involve dollar figures in the millions, billions, and trillions. Unfortunately, math anxiety is widespread even…
Five Benefits of Layered Process Audits for Aerospace Suppliers
With only a handful of aerospace original equipment manufacturers (OEMs) as potential customers, aerospace suppliers have to hustle to make sure they’re selected. Stand out for the right reasons, and you could solidify 20 years worth of business. Make the wrong impression, and you could miss out…
The Three Dilemmas of Data Gathering
After an initial phase of euphoria about how the digital world improves our daily life with virtual assistants, among other gadgets and services, slowly but surely, we're coming firmly back to earth. Post-honeymoon, the breakneck speed of digital development has created an increasing number of…
Fresh Changes in the Pipeline
Ageing wastewater systems are under threat from growing populations, urbanization, pollution. and climate change, not to mention human behavior. However, despite these challenges and fears for health and safety, the new ISO 24516 series is playing a key role in turning what many consider a burden…
The Importance of Documenting Enterprise QMS Process Requirements
You’re in the market to build a new house. Would you tell the builder what you’re looking for, or would you just tell him to build “something?” If the latter, what’s the likelihood that the house you end up with is going to be what you want? Documenting your requirements should be obvious, right…
ISO 9001:2015 and ISO 10018: Developing People Engagement In a QMS
HighlightsThe New Focus on People Overview of ISO 9001:2015 Standards and the ISO 10018 Certification How This Microsite Helps Quality Management, Auditors, and Solution Providers Articles ResourcesOther Articles In This Series This Month's Featured ArticleAccumold Starts With the Why  Can the…

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