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I can’t tell you how many times I’ve heard, “We don’t have the data for this. I guess we’ll need to make an educated guess.” In the lean Six Sigma engagements I work on, my response to this is, “Let’s create the data.” Without fail, I get the deer-in-the-headlights stare for a couple of seconds…
The issue of ensuring quality in manufacturing is eternal. What changes are the complexities of these issues and how decision makers respond to them. Market-leading companies are developing a model of operational excellence that aligns financial and operational objectives with the right mix of…
(Carl Zeiss IMT: Minneapolis) -- The new VAST XTR gold probe from Carl Zeiss enables flexible and highly accurate measurements in industrial measuring, thus increasing productivity and flexibility for operators. Thanks to the integrated rotary axis, the VAST XTR gold turns the stylus system in the…
(TÜV Rheinland: Atlanta, GA) -- TÜV Rheinland Rail Sciences (TÜV-RSI), a subsidiary of TUV Rheinland North America, has expanded its range of chemical analysis services with the installation of a glow discharge spectrometer in its La Vista, Nebraska, laboratory. To demonstrate the benefits of the…
(Compliance2go: Houston) -- Compliance2go is hosting the webinar, FDA’s Part 11—Enforcement Trends and Affordable Steps to Take Today, which is scheduled for Tues., Aug. 14, 2012, from 1 p.m. to 2:30 p.m. EDT.
Get first-hand knowledge on: • How the FDA is enforcing 21 CFR 11 today • How to put in…
(ASQ: Milwaukee) -- This year, the American Society for Quality’s (ASQ) 21st Annual Service Quality Conference is in Baltimore, and you won’t want to miss it. Register by Aug. 31, 2012, to receive the early-bird discounted rate.
The keynote speakers for this conference are: • Joseph A. De Feo,…
(UB: Buffalo, NY) -- Firms not only create new products through systematic processes, but also produce new knowledge that should be captured and reused to enable greater opportunity for future innovation. Through a new, exclusive certification course at the University at Buffalo (UB), developed and…
When investigating a statistical process control (SPC) system, it can be difficult to build a business case for it. As a quality engineer, the value in having easy access to data seems obvious, but this can be a hard sell to an organization focused on cost and payback opportunities for capital…
The Cold War may be over, but apparently spying is still a growth industry. The latest spy-craft news comes from the seemingly staid Food and Drug Administration (FDA), which appears to have more George Smiley and John le Carré types than we’d ever imagined.
According to reports in The New York…
You can hire the right employees for your business, but if your managers don’t manage them well, those capable employees may wind up messing up rather than stepping up.
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Jen and Tim are managers of two totally different functions within…
(McGraw-Hill: New York) -- When was the last time you were in a meeting and every participant was in the room? How many people do you know who work from remote sites? How many emails did you receive and send at work today? Blogging, commenting, tagging, emailing, texting, video chatting are…
(Predictive Solutions: Pittsburgh) -- Predictive Solutions’ version 1.1 of its SafetyNet app, used to upload safety data to its workplace safety software, is now available for download from the App Store. This is the first update to the workplace safety software app released last year. Existing…
(NIST: Gaithersburg, MD) -- A New York Times editorial, “A Formula for Cutting Health Costs,” highlights the 2011 Malcolm Baldrige National Quality Award recipient, Southcentral Foundation, and how it has achieved “startling efficiencies: emergency room use has been reduced by 50 percent, hospital…
(NIST: Gaithersburg, MD) -- What can you learn for your organization from the evaluation of a fictional health care organization conducted by an actual team of Baldrige examiners this year? See a sample applicant’s responses to the 2011–2012 Health Care Criteria for Performance Excellence (PDF) and…
(ANSI: New York) -- On June 15, 2012, the European Commission released a document detailing frequently asked questions (FAQs) concerning the European Union’s Directive 2001/65/EU—“Restrictions on hazardous substances” (RoHS 2). Because RoHS 2 is expected to have a significant effect on trade and…
(Thomson Reuters: New York) -- Thomson Reuters has published the latest version of ONESOURCE Transfer Pricing, the first comprehensive software and content suite to address the entire transfer pricing workflow within a corporation.
ONESOURCE Transfer Pricing helps global organizations automate and…
(Productivity Press: Boca Raton, FL) -- Why is it that some improvement efforts succeed while others fail despite robust change management programs and the often do-or-die pressure to improve? Quite simply, there are three elements that separate those that succeed from those that fail. They are the…
Emerging nations, long seen as a source of low-cost services such as manufacturing and IT support, now are home to a new breed of multinational company. These new players, stepping forward from the background and building global brands, pose a new and serious threat to established multinational…
Starting from scratch, Gil had slowly built a small business and was running it quite successfully. He was a professional at heart: He gained the confidence of customers and prospects, met their expectations, negotiated better prices, and provided personalized service. Life was good. Things were…
Innovation is a popular buzzword in the business world today. Everyone wants to be the next Apple or Facebook, revolutionizing their products and services by creating the next iPad or Zappos-style service model. But they don’t. They can’t.
Most companies pump out the same old gadgets and services,…
(ISO: Geneva) -- The International Organization for Standardization (ISO) has just completed work to provide identical structure, text, and common terms and definitions for management system standards of the future. This will ensure consistency among future and revised management system standards…
(ANSI: New York) -- The American National Standards Institute (ANSI), coordinator of the U.S. voluntary standardization system, has announced the first accreditations of health information technology (HIT) certification bodies under the U.S. Department of Health and Human Services (HHS) Office of…
(Renishaw: New Mills, UK) -- the RESOLUTE UHV is the latest ultra-high vacuum (UHV) compatible read head from Renishaw, offering true-absolute position feedback, submicron accuracy, and resolutions to 1 nm for both linear and rotary applications. The new range of RESOLUTE UHV encoders are…
(TÜV Rheinland: Newtown, CT) -- TÜV Rheinland Industrial Solutions (TRIS) will hold a free webinar to discuss the benefits of nondestructive inspections using the phased array ultrasonic testing (PAUT) method, an advanced method of ultrasonic testing that can reveal defects in material that cannot…
(Cognex: Natick MA) -- Cognex Corp., a global manufacturer of machine vision systems, has introduced the In-Sight 7010, an entry level vision system developed specifically for inspection tasks where vision sensors are too limited and a standard vision system may not be cost effective.
Every aspect…
