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As societal norms change with each passing generation, so do work trends and expectations. Today, employers are seeing a notable shift in the attitudes, values, and goals of the next generation of workers.
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At TalentLMS, surveys capture these changes with targeted questions. A recent report found that 47% of its Gen Z survey respondents reported getting better assistance at work from AI than their manager.
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AI at work
So good for the impact of AI on soft skills and interpersonal relationships. AI makes quick and wonderful minutes of meetings, or litterature reviews, without any grammatical or orthographic faults, But who cares about technical skills ? AI has two majors flaws, that I would have appreciated being addressed in the article :
1 - too often, generative AI proves to be wrong about a subject : semantic statistics do not always go well with truth. AI could be very reluctant when it comes to provide proofs of what it says. Users are supposed to accept the answer, period. We, quality people, are prone to rely on facts.
2 - Most of the time, however, generative AI scores decent points on any subject. But if workers rely on generative AI to give answers to their clients (paying customer, manager, colleagues - you name it), without having the proper educational background, who will be able to detect a breach ? An who will train the next generation of specialized AI in the future ?
AI is currently destroying the traditional educational system. Could be for the best. Future will tell. But I doubt it. As a professional trainer in university, I see young adults very reluctant to study basic, "hard" science (organic chemistry, mathematics, physics laws...) Why do I need to learn Markovnikov's rule? AI will tell me where the Bromide is supposed to go ! Fourier's transform ?
Do you think that Sunita Williams and Barry Wilmore, presently trapped in ISS, would rely on generative AI to get their ticket back to the Earth ? Or would they rather expect that the problem-solving team working 24/7 downstairs is stacked with seasoned, PhD-owning, technically up-to-date human beings ?
I would choose the latter. But I confess that I'm more a "control guy" than a "challenge guy".
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