Er,

Nice article.  We should talk.  While at Dana Commercia lCredit, I conducted, an annual Self-Assessment class that was part of our Application writing process.  It was a required class for our senior managers, then mid-level managers, then supervisors, etc.  It helped educate people on what we were doing but more importantly, it was a check to be sure that we really had deployed approches into the organization, and to generate new ideas for improvement based on gaps that came out of the assessment during the three day class.

Jim Beckham