Superficial Resolutions

Many organizations think they are making improvements when they are actually just automating waste

As we begin another new year, here’s a post about resolutions. In most organizations there are plans for something new in 2013—maybe a new product or market, or a new machine or facility. For those of us in the lean world, new also means re-new, i.e., getting better with what we already have.

Continuous improvement is a great re-newer of the corporate soul, engaging and developing employees while providing greater value to our customers. The best organizations resolve to create greater value and sales growth with very few added resources.

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"Like so many people, well educated in many ways, the [plant manager] knew all about his job except what was important." - W Edwards Deming

To see the difference between superficial and meaningful improvements people need help from the outside. A change in mindset that changes the perspective is required. That can only happen with new knowledge.