I have identified myself as a “reformed” lean Six Sigma Master Black Belt. Some will see this as an affront to lean and Six Sigma. I want to assure you that there are many things to like about lean and Six Sigma. The issue at hand is that a better solution is available that can help organizations achieve more robust performance improvement.
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Some issues with lean Six Sigma
A couple of issues to address are the tools-based approach and the lack of change in thinking in the management and design of work found in lean Six Sigma. Lean and Six Sigma programs tend to be tools-based, where the aim seems to be for vendors to make money on tools training and not focusing on the change in thinking that must accompany it. This is a missed opportunity for sustainable and profound change.
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Systems Thinking
To all those wanting to learn more please visit www.newsystemsthinking.com and download (free) "Understanding Your Organization as a System."
Thanks for Reading!
Tripp Babbitt
right on
In service, the simplest changes make the most profound difference, as it is all about the experience.
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