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Baldrige-Based Software Helps Furniture Company Improve Processes

Scorebook Navigator software helps Nebraska Furniture Mart detect buried opportunities for improvement.

Shaw Resources
Fri, 02/19/2010 - 15:10
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(Shaw Resources: Issaquah, WA) -- Shaw Resources, developer of Scorebook Navigator (SBN) software for scoring Baldrige-based performance assessments, has announced that Nebraska Furniture Mart successfully demonstrated a new use for the software during a recent internal self-assessment.

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Brian Van Ormer, a business analyst from Nebraska Furniture Mart’s Omaha location, worked with the Kansas City store’s process engineering team to conduct a Baldrige-based “self-assessment” that compared the Kansas City store’s actual performance with its potential performance in a current lean implementation. Van Ormer has served as an examiner for the Baldrige-based Nebraska Edgerton Award where he worked with the Scorebook Navigator (SBN) software. He believed he could expand the uses of the software by having it serve as a gap analysis tool.

During the course of developing the self-assessment report, the Scorebook Navigator software became an essential compilation tool, as team members found it helpful for tracking data.

 …

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