I personally believe ISO is doing good. That it is beneficial to society. Of course, the public sector (or even the private sector) is too bureacratic to clean up its deficiencies and inefficiencies. But what is continuous improvement for? We need to understand, as ISO consultants/practitioner that we are dealing with systems and people here. People is not that easy to train. What is important are the use of various HRM-organizational development methodologies to support the ISO-QMS initiatives of our client. It is pointless to be in ISO career if we don't believe it works, if we think ISO Head office is not doing its job well. Again, that is part of the process of change that always call for continuous improvement of systems and people. Imperfection is inherent in the process of change. If there is sunrise then there is also sunset. When there is joy, then there is also pain. No pain, no glory. The natural developmental process itself leads eventually to conscious transformation. This natural unfolding can also be enhanced consciously by first appreciating its nature and structure in terms of key fundamentals and then applying these fundamentals intentionally in order to stimulate growth. Using the analogy of horticulture, this conscious and intentional management of transformation is traditionally called cultivation, the cultivation of the character and one’s soul. Perhaps this is what we are missing as ISO practitioner/consultants.