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One of the most common misconceptions about ISO 9001 certification is that it’s only for big businesses. This couldn’t be further from the truth. The standards set forth by ISO are generic by design so that they may be applied to businesses of any size, type, and product line. As ISO itself noted, 95 percent of businesses in the world are considered “small businesses,” many of which are becoming registered to ISO standards such as ISO 9001.

Just one member of the ISO 9000 family, ISO 9001 lays out the requirements that organizations must fulfill before they are certified by a recognized certification body. It’s a quality management system that establishes a framework for businesses to pursue continuous improvement to operations, give confidence to customers, and open up new market opportunities.

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