I am grateful for the opportunity to work for the Baldrige Program. We’re blessed with an engaged community of Baldrige practitioners—folks who have served as examiners at all levels, across the country. These practitioners not only understand but have often mastered how to use the Baldrige Excellence Framework, which includes the Criteria for Performance Excellence. They share a spirit of giving back to help others improve, and in so doing, help the nation.
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Not long ago, I came across a post by Baldrige alumnus examiner Suresh Nirody, assistant vice president of the supply chain for the Cincinnati Children’s Hospital Medical Center. He shared a novel use of the Baldrige Criteria—as a job search and interview tool.
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