Dawn Bailey

Writer and editor

Dawn Bailey is a writer/editor for the Baldrige Program involved in all aspects of communications, from leading the Baldrige Executive Fellows program to managing the direction of case studies, social media efforts, and assessment teams. She has more than 25 years of experience (18 years at the Baldrige Program) working on publications and education teams. Her background is in English and journalism, with degrees from the University of Connecticut and an advanced degree from George Mason University.

Wed, 05/27/2015 - 16:14
Manufacturing Synergy: AME and the Baldrige FrameworkHow they use lean and performance improvement to meet challenges head-on
Wed, 10/30/2024 - 12:02
A nonprofit serving manufacturers that has generously supported the Baldrige Enterprise is AME (Association for Manufacturing Excellence), which comprises 4,000 manufacturing members ranging from executives to senior and middle managers. I recently…
AI and Baldrige: What Are the Proven Leadership and Management Practices?How AI could support US businesses and other organizations
Tue, 08/20/2024 - 12:03
Nearly everyone by now has experienced artificial intelligence (AI) in some capacity. It has become part of our lives, from interactive voice assistants (e.g., Alexa, Siri) to Face ID on smart phones , virtual filters on apps, and algorithms on…
A Baldrige Award-Winning Nonprofit Highlights Organizational ResilienceCORE’s mission is to save and heal lives through donation
Wed, 04/17/2024 - 12:01
The Center for Organ Recovery & Education (CORE), a 2019 Baldrige Award recipient, is a nonprofit organ procurement organization (OPO) in Pittsburgh with a federally designated service area encompassing a population of 5.5 million in western…
Baldrige Resilience: Pathways to Manufacturing CareersHelping communities nurture the skilled workforce of the next generation
Wed, 11/29/2023 - 12:02
During the recent celebration of Manufacturing Day, thousands of U.S. manufacturers showcased the realities of modern manufacturing to students as a way to inspire the next generation. The importance of this can’t be overemphasized. During the next…
NIST Cybersecurity Framework 2.0 Expands ScopeAdds increased focus on governance
Tue, 10/17/2023 - 12:00
(NIST: Gaithersburg, MD) -- Since 2014, the NIST Cybersecurity Framework has been used by organizations to reduce cybersecurity risks. In 2016 (with a revision in 2019), the Baldrige Performance Excellence Program published a companion self-…
2022 Revisions to Baldrige Self-Assessment ToolsThe focus is on preparation, communication, and inclusion
Thu, 08/11/2022 - 12:02
According to a survey of a broad cross-section of CEOs, the Foundation for the Malcolm Baldrige National Quality Award noted that “deploying strategy is three times more difficult than developing strategy. If deployment is so challenging, the…
Regional Hospital Inspires What Baldrige Community Does Best: BenchmarkingA legacy of forward thinking kept medical center on its award-winning path
Tue, 10/19/2021 - 12:03
‘We didn’t get here on our own,” said Brian Dieter, president and CEO of Baldrige Award-recipient Mary Greeley Medical Center (MGMC), speaking at the 32nd Baldrige Quest for Excellence Conference. “We think we are very much better as a result of…
Through Integration and Redesign, Health System Cares for ‘Loved Ones’Greater Baltimore Medical Center integrated leadership, redesigned care, and continually monitors community needs
Wed, 09/01/2021 - 12:01
‘What would be important to you in the care of your daughter?” John Chessare, president and CEO of Baldrige Award-recipient GBMC HealthCare (GBMC), asked a virtual Quest for Excellence conference audience. “The No. 1 answer is always that people…
Inner-City Hospital Inspires a Healthy Community With Rhythm‘You have key partners in the community that will work with you. Where you have weaknesses, they have positives.’
Wed, 08/18/2021 - 12:02
The spirit of service—for a small clinic started in 1913 to provide free care to Los Angeles (LA)—lives today in the servant-leader aspirations of 2019 Baldrige Award recipient Adventist Health White Memorial (AHWM), a 353-bed, safety-net hospital…
In the Digital Era—and During a Pandemic—How Important Are Quality Initiatives?Both quality professionals and their business leaders agree that openness and communication is essential to moving forward
Wed, 07/21/2021 - 12:00
A recent study conducted by Forbes Insights, in partnership with ASQExcellence (ASQE) and ASQ, examines quality initiatives in the digital era, based on the views and experiences of 1,036 executives and quality professionals from enterprises…