All Features
Bill Kalmar
From the Broadway play A Funny Thing Happened on the Way to the Forum comes a delightful song titled Comedy Tonight. In the song are phrases such as “something familiar—something peculiar” and “something appealing—something appalling.” As a follow-up to those words, each day we read or hear about…
CyArk
The National Park Service and CyArk have started the new year with the launch of the much anticipated Mount Rushmore website, a new way to virtually visit the National Memorial near Keystone, South Dakota. This web portal is part of an ongoing partnership between the National Park Service (NPS) and…
Patrick Runkel
Meet Betty and Bart Bickerson, husband-and-wife quality analysts who work at different companies. Betty and Bart argue about everything. They argue whether grey is a color. They argue whether tomato is a fruit. They argue whether the chicken came before the egg, and whether the egg tastes better…
H. James Harrington
In October 2011, I attended the 3rd Business Excellence Global Conference and the 17th Asia Pacific Quality Conference held at the Marina Bay Sands hotel in Singapore. One of the highlights of the conference was the awards banquet held on October 17, where the Global Performance Excellence Awards (…
MIT News
When Microsoft’s Kinect—a device that lets Xbox users control games with physical gestures—hit the market, computer scientists immediately began hacking it. At MIT alone, researchers have used the Kinect to create a Minority Report-style computer interface, a navigation system for miniature robotic…
Matthew Littlefield
Manufacturing is now a global game. The United States is still the world’s largest manufacturer but is no longer the engine for growth it once was. China, Brazil, Australia, India, Singapore, and other countries are building new facilities at a breakneck pace.
This growth is also no longer limited…
Taran March @ Quality Digest
During a recent holiday debriefing with a friend, I learned that a colleague of hers was feeling guilty because she and her husband were unable to afford an iPad for their daughter. Nodding and sipping tea, I was vaguely sympathizing while trying on the idea of buying a macaroon from the bakery…
Bruce Hamilton
Some time ago, while speaking at a conference in the land down under, I was taken to task by a participant for suggesting, “5S is usually the first improvement” in lean implementation. I had carelessly adopted this posture because, as a consultant, I had found that workplace organization was…
The QA Pharm
Like anyone else, when I plan for the new year, I need to set aside time for reflection and anticipation. I look back and ask, “Have I made a difference in anyone’s life?” I look forward and ask, “What do I want to change that I either have control over or can influence?” For people working in the…
Laser Design Inc.
Inspired by the popularity of up-close recreational experiences in the land of 10,000 lakes, a Minnesota company has figured out how to design and manufacture a unique line of small, electrically powered watercraft. However, the company had a manufacturing problem: The small fiberglass boat was…
William A. Levinson
I recently returned a pair of $28 (suggested retail price) Chinese-made gloves I bought for $7.97 the day after Christmas, which is when I do all my Christmas shopping. The reason I returned the gloves was because a seam had begun to come apart less than three weeks after I bought them. This…
Brian Gudauskas, Shaun Wissner
A Quality Digest reader wrote in asking for techniques to evaluate touch-trigger probes for accuracy. Specifically, he asked how someone can evaluate touch probes and magnetic modules for wear, or to determine if they have been damaged as the result of a collision or being dropped. He wanted to be…
Jason W. Womack
Although you were energized and excited about jumping into 2012, the 20+ tasks added to your to-do list and an inbox full of e-mails begging for an immediate response sidetracked you into feeling overwhelmed and incapable of getting everything done. Will 2012 become another year of wishing things…
NIST
With a random-looking spatter of paint specks, a pair of cameras, and a whole lot of computer processing, engineer Mark Iadicola of the National Institute of Standards and Technology (NIST) has been helping the Federal Highway Administration (FHWA), in cooperation with the American Association of…
Tom Pyzdek
One of the cornerstones of quality and lean Six Sigma is data: “We insist on it.” “Don’t tell us what you think the situation is; let the data do the talking.” “In God we trust—all others bring data.” You get the idea.
An unfortunate side effect of this emphasis is the proliferation of useless…
Demand Solutions
Any company that attempts to reduce inventory and its associated costs brings its own unique advantages and challenges to the battle. Managing for optimal inventory levels is a critical objective that requires diligent attention and daily action to maintain the hard-fought advantage. The results,…
Carly Barry
I found that training to run a marathon is a lot like completing a quality improvement project. I ran my first full marathon in November 2011, and as I was completing my training, I came across this quote about quality improvement from V. Daniel Hunt, quality management improvement author and CEO…
Paul Naysmith
Recently I visited the world-famous Tabasco sauce factory on Avery Island, Louisiana. We live approximately 30 miles from the global super-brand, and what else would a quality professional like to do on his holiday downtime than visit a factory to see what lessons he could learn? And my wife…
MIT News
Contrary to common perception, the major automakers have produced large increases in fuel efficiency through better technology in recent decades. There’s just one catch: All those advances have barely increased the mileage per gallon that autos actually achieve on the road.
Sound perplexing? This…
Jennifer Robison
Engaged people feel good about coming to work every day, says Fred Lorestani, vice president of North American Implant Operations for Stryker. “Given the products that we make and the kind of facilities that we have, as a leader you need to do everything in your power to make your teams engaged and…
Akhilesh Gulati
Lights, camera, action! Sound familiar? Given the continuous release of movies, we are all familiar with this phrase. But what does this have to do with the quality profession or strategy?
“Lights” make more visible the area to be captured on film. “Camera” indicates the readiness of the equipment…
Michael Causey
It’s actually bigger than a battle over a popular condiment, according to some folks who oppose what they say is the Food and Drug Administration (FDA) overplaying its regulatory hand.
We’re not going to settle this controversy here, but some experts suggest you may be able to sprinkle a little…
Knowledge at Wharton
France—the land of haute cuisine, fine wine and cheese—would be the last place you would expect to find a thriving fast-food market. In a country known for its strong national identity and anti-globalization movement, it seems improbable that McDonald’s could have survived the onslaught of French…
Dirk Dusharme @ Quality Digest
One of the more fascinating applications for large-volume 3-D scanning is in preserving our past. Sure, for those of you who work in the manufacturing or building industry, 3-D scanning is all about the future, making sure your product is in spec and performs properly going forward. But for those…
NIST
An advance in sensor design by researchers at the National Institute of Standards and Technology (NIST) and the University of Waterloo’s Institute of Quantum Computing (IQC) could unshackle a powerful, yet high-maintenance technique for exploring materials. The achievement could expand the…
