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This is part three of a three-part series. Read about good metrics in part one and bad metrics in part two.
Have you ever had occasion to dread a metric reviewed month after month, where the metric defies logic, and any action taken does not seem to reflect in the metric? It is most likely a bad metric in so many respects that it has turned ugly. Let’s look at a sample ugly metric.
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Comments
Nice - thanks!
Really appreciate this series. Very timely for a task I'm working on a team developing business metrics.
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