To be a quality professional means that you must have a trained eye and a sensitive ear for the delivery of exceptional service. We appear to be a group of people who have set the bar so high that at times it may be difficult or almost impossible for service personnel to meet our expectations. As such, when we single out a company or person for our admiration, I conclude that it’s a special moment, because all of us like to be associated with high levels of quality.

This is the time of year when many newspapers ask their readers to list their favorite restaurants, hair stylist, hotel, or pet groomer to name just a few. What follows is my list. I chose them based on the quality of the item or the excellent quality service provided by the employees. Naturally, many of the selections are located in Michigan, my home state, but several of you have probably experienced the hospitality of our state and might just agree. On the other hand, there is a fair sampling of items from across the nation. See how many you recognize.

Vacation location in Michigan—Grand Haven, is an idyllic fishing and recreational and camping town on the shores of Lake Michigan. The stroll along the boardwalk to the historic lighthouse is breathtaking. The evening sunset is spectacular,  and there’s nothing better than the soft, soothing sands along the beach.

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