| Quality Digest

Superficial Resolutions

As we begin another new year, here’s a post about resolutions. In most organizations there are plans for something new in 2013—maybe a new product or market, or a new machine or facility.

Knowing the Data Is Half the Battle

“If only I had known.” This phrase has been uttered countless times by nearly everyone.

Hexagon Metrology Enhances Popular PC-DMIS Inspection Software

(Hexagon Metrology: North Kingstown, RI) -- Hexagon Metrology Inc. has launched enhanced releases of PC-DMIS 2012 MR1, the popular metrology software, and DataPage+ 2012 Statistical Process Control (SPC) software.

How to Exceed Customer Expectations

To begin, let’s use the right words. Instead of just talking about “exceeding expectations” or “customer satisfaction,” try including these in your customer vernacular: Impress. Surprise. Delight. Enchant. Bewitch. And my favorite… dazzle.

Starting Out With Capability Analysis, Part One

It’s your first day at the Jedi Temple, working as a lightsaber manufacturer. Your first task on the job is to run a capability analysis on the length of lightsabers being produced.

New Experiments and Insights Into Stress Corrosion Cracking

High stresses combined with a corrosive environment can cause critical components inside power plants and other systems to crack and fail, sometimes with little warning.

Subscribe to