U.S. Manufacturers’ Dilemma
In September 2007 at the QuEST Forum I had the privilege of presenting an AT&T in-house Six Sigma process-improvement success story, “Reducing NonBilled Inside Wire Dispatches,” which was selected as a best practice in the Six Sigma category.
Orderly Completion of Innovative Work
Content Class
Standard Approach
Without a doubt, the most significant issues about implementing the control requirements in section 7 of ISO 9001 have been related to subclause 7.3 on design and development.