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Three Steps to Properly Insure Your Small Business Against a Natural Disaster
The recent spate of natural disasters that devastated parts of North America included a violent variety of events. There were three major hurricanes—Harvey, Irma, and Maria—wildfires in California, an earthquake in Mexico, and tornadoes in Oklahoma.
The Pros and Cons of Destructive Innovation
Each Friday, Mike Richman and Dirk Dusharme co-host Quality Digest Live, a 30-minute web TV show. On QDL they offer up news and commentary about the issues facing quality professionals and their organizations.
Improve Quality and Productivity in Warehouse Operations
How does one define quality in the context of a warehouse? The perfect warehouse is clean, has everything in its place, and is easy to access. Your warehouse looks like the one below, right?
From Security Parable to Bulletproof Strategy
I have a friend who owns a hardware store. One morning during the 1980s, he strolled into his back-room office to start his day. He was shocked to discover his safe was missing—along with a lot of cash inside.
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