Is Your Customer Service Accessible?
“Give me your email or scram.”
Twitter RSS Feed. Stories for Twitter go here.
“Give me your email or scram.”
QDL from Fri., Sept. 15, 2017, demonstrated that everywhere you look, you’ll find the positive effect of better quality. Here’s what we chatted about:
In general, people hate confrontation and will do just about anything to distance themselves from it, but a manager owes it to her employees to overcome this fear and address problems directly and honestly.
What does hailing a ride with Uber have to do with 19th-century geometry and Einstein’s theory of relativity? Quite a bit, it turns out.
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