Series: The 16 Traits of Good Employees
What Do You Call Quietly Capable People Who Help You Succeed?
Keepers
Executives: You’re Leaving Money on the Table
Many companies measure employee and customer satisfaction without much to show for it. That’s because their surveys—whether one magic question for customers or 100-plus-item monstrosities for employees—often focus on the rational and exclude the emotional.
Declining Employee Loyalty: A Casualty of the New Workplace
If loyalty is defined as being faithful to a cause, ideal, custom, institution or product, then there seems to be a certain amount of infidelity in the workplace these days.
Incorporating ‘People Improvement’ in Lean Six Sigma Initiatives
Lean Six Sigma has proven itself as an effective strategy for business success in both private and public sectors. The methodology has helped enterprise leaders recognize business processes as engines that drive performance excellence and help to deliver value.
Five Ways to Say Thanks to Your Employees
In a perfect world, we’d all be looking forward to the holiday season without anxiety. Unfortunately, for most employees, that isn’t even close to being the case.
Do Your Employees Have the Tools to Succeed with Lean Six Sigma?
At a recent health-care conference I had a conversation with Mary, a Six Sigma Black Belt for a 700-bed hospital. She told me that the hospital had only a few copies of Minitab software, which was shared by several people.
<EM>Zenjidoka</EM>, Solving Toyota's Quality Problems
I have long admired and respected Toyota. I have been to its factories, published and written books and articles about its revolutionary production system, known many of its brilliant people, and taught its methods to thousands of students.
Motivating Your Employees and Co-Workers to Do What You Want
Leadership would be easy if it weren’t for those we lead. As any leader or manager knows, getting people to actually want to do the tasks you need them to do can be a challenge.
Learning to Adapt or Learning to Renew?
Jack Welch, the famous and former CEO of General Electric (GE), once said that the markets in which GE competed were “brutally Darwinian.” The expression is apt because competitive markets always enforce a natural selection where only the fittest firms survive.
Pagination
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