Why it’s important and how to use it
A systems perspective of the American plane maker’s crisis and how the company could restore confidence
A positive counterpoint to reactive and corrective maintenance strategies
‘Multi-armed bandits’ can reduce the uncertainty and inefficiency of A/B testing
Combining expertise with digital solutions to bring accuracy and visibility for quality, safety, and compliance data
Service expertise, technology, and data science help identify preventable equipment problems
A useful tool to manage quality operations and build an effective, safe, and ethical supply chain
Determining what’s reasonable for equipment resolution
Agile metrics that matter for managers
What can it tell us about the process?
Common struggles and how to avoid them
They are the only class subject to the premarket approval process
Look for a system that supports compliance with regulatory and standard requirements
Generalized, not personalized, help requests can improve the quality of help received
Are the causes high workload, low self-efficacy, poor time management, or job satisfaction?
Essential for ensuring accuracy and safety of procedures and devices
And why is it important?
Companies that make wise investments in QA reap the benefits
And hard to get right
Eight examples from companies and organizations that prioritized their CMS