Superior Customer ValueArt Weinstein’s new edition on learning how and when customers want to do business with you
Wed, 02/29/2012 - 12:12
(CRC Press: Boca Raton, FL) -- Superior Customer Value: Strategies for Winning and Retaining Customers, Third Edition, by Art Weinstein (CRC Press, 2012) is highly readable, practical, and action-oriented, giving managers at all levels of experience… Optical, Acoustic, Magnetic, and Mechanical Sensor Technologies Explores emerging sensors and devices, explains broad and practical applications
Wed, 01/25/2012 - 12:53
(CRC Press: Boca Raton, FL) -- Light on physics and math, with a heavy focus on practical applications, Optical, Acoustic, Magnetic, and Mechanical Sensor Technologies, edited by Krzysztof Iniewski (CRC Press, 2012), discusses the developments… Designing for Situation Awareness An approach to user-centered design
Mon, 01/09/2012 - 16:48
(CRC Press: Boca Raton, FL) -- Liberally illustrated with actual design examples, this second edition of Designing for Situation Awareness: An Approach to User-Centered Design, by Mica R. Endsley and Debra G. Jones (CRC Press, 2011) demonstrates how… Encyclopedia of Supply Chain Management A comprehensive overview of fundamental topics, recent advances, and future directions
Fri, 01/06/2012 - 16:35
(CRC Press: Boca Raton, FL) -- The Encyclopedia of Supply Chain Management (CRC Press, 2012) presents articles and 300 authoritative entries written by more than 30 experts covering all aspects of supply chain management (SCM). This is a… Book: Risk Monetization Converting threats and opportunities into impact on project value
Tue, 12/20/2011 - 12:54
(CRC Press: Boca Raton, FL) -- Risk Monetization: Converting Threats and Opportunities into Impact on Project Value, by Glenn R. Koller (CRC Press, 2011), addresses the organizational, political, cultural, and technical issues related to… Managing Supply Chains on the Silk Road: Strategy, Performance, and Risk The supply-chain concept and its related practices are not new
Fri, 12/16/2011 - 16:33
(CRC Press: Boca Raton, FL) -- Historically important trade routes for goods of all kinds for more than 3,000 years, the Silk Road has once again come to prominence. Managing Supply Chains on the Silk Road: Strategy, Performance, and Risk (CRC… Book: Taking Improvement from the Assembly Line to HealthcareThe application of lean within the health care industry
Wed, 11/23/2011 - 12:18
(CRC Press: Boca Raton, FL) -- According to a report by the Institute of Medicine, up to 98,000 deaths per year occur in U.S. hospitals as a result of adverse events. In other words, errors in hospitals cause more annual deaths than car accidents… Patient Safety: An Engineering Approach No previous knowledge is required to understand this perspective
Fri, 11/18/2011 - 12:42
(CRC Press: Boca Raton, FL) -- Patient safety has been tackled in journal articles and conference proceedings, but there are very few books on the topic. And none consider how methods and techniques developed in the area of engineering can handle… Book: The Basics of Project Evaluation and Lessons LearnedOutlines how to capture, categorize, and control lessons based on best practices
Wed, 11/16/2011 - 16:09
(CRC Press: Boca Raton, FL) -- How do you determine if your project was a success, beyond being within budget and completed on time? How do you determine the impact of a project? How do you capture valuable knowledge from a current or past… Book: People Skills at WorkHow people skills can be acquired and developed
Tue, 11/15/2011 - 13:18
(CRC Press: Boca Raton, FL) -- An exploration of the ways in which people skills can be acquired and developed, People Skills at Work (CRC Press, 2011) by Evan Berman and Dira Berman discusses new career development tools, the role of…
