Enhancements to Control Charts and Process Capability StatementsA high-level view of process output for businesses and customers
Mon, 10/08/2012 - 16:47
A report of how a process performs is not only a function of process characteristics and sampling chance differences. It can also depend on sampling approach. For example, one person could describe a process as out of control, which would lead to… How Control Charts Can Provide Predictive StatementsValue chain functions and metrics should maintain continuity even through leadership change
Wed, 05/09/2012 - 13:33
I will first describe how long-lasting business metrics can be created at the business level and then illustrate the 30,000-foot-level scorecard tracking of these measurements, where an individuals control chart is used to determine process… Hoshin Planning Issues and ResolutionFigure out what to do <em>after</em> you figure out what to do
Fri, 03/16/2012 - 15:53
I n my February column, "Avoiding Company Decline," I described how part of a corporation's economic slide could be attributed to organizational scorecards or dashboards because they are often ineffective in promoting the most appropriate behaviors… Avoiding Company DeclineIt all starts with good, actionable metrics
Tue, 02/07/2012 - 10:44
In one section of the January 25, 2012, Wall Street Journal, several articles pointed to an underlying dysfunction in companies from diverse industries. Although they offered different products and services, they all had one thing in common:… A Predictive Approach to Risk ManagementEnhancing SPC techniques for enterprise risk management
Mon, 12/19/2011 - 16:47
Organizations need a systematic approach for risk containment when quality, delivery, and design product and service issues occur. Such a system should also help them to recover quickly from errant decisions made by executives, operations… An Alternative p-Chart Application for Predictive ScorecardsAn analytical-based system for making choices over time
Fri, 11/11/2011 - 11:29
Story update 11/13/2011: The references at the end of this article were inadvertently deleted during final editing. They have been restored.
During a Sept. 23, 2011, Quality Digest Live interview, I made several comments relative to business… An Enhanced Business Management System Using Lean and Six Sigma ToolsA framework for level-five organization creation
Mon, 11/09/2009 - 04:30
Lean, lean Six Sigma, total quality management (TQM), and other techniques have helped companies improve processes through the execution of projects. However, much of these efforts have resulted in siloed process improvements that don't benefit the… Integrating Lean and Six Sigma Process Improvement ToolsA road map integration of lean and Six Sigma tools helps choose the appropriate tool for the job.
Thu, 10/29/2009 - 05:00
S
ix Sigma and lean provide tools for process improvement. Most of today’s business improvement programs can trace their roots back to a lean or a Six Sigma heritage. In general, these process improvement methodologies are considered advances… Stop Wasting Improvement Resources Theory of constraints and lean Six Sigma project selection so the enterprise as a whole benefits
Thu, 10/22/2009 - 05:30
The financials of an enterprise are a result of the integration and interaction of its processes, not of individual procedures in isolation. Using a whole-system perspective, one realizes that the output of a system is a function of its weakest… The Balanced Scorecard: Issues and ResolutionThere's a better means to address the economic challenges of the day.
Wed, 10/14/2009 - 12:52
The balanced scorecard is a commonly used vehicle that is to align organizational-chart work efforts to executive-determined strategies and goals. With this approach, strategic planning could be considered as step one in this overall business-…
