Are Your Business Metrics Measuring the Right Thing?Don’t base your metrics on your organizational chart
Tue, 10/06/2009 - 05:00
Why did the current financial crisis occur? Among other things, we could point to greed, ethics, and policy creation. However, could we also consider commonplace business management systems and their metric-creation practices as a source for… Predictive Performance MeasurementsGoing beyond red-yellow-green scorecards
Wed, 09/23/2009 - 05:00
A previous article of mine in this newsletter, “NOT Transforming the Data Can Be Fatal to Your Analysis,” addressed the need for appropriate transformations and a predictive performance measurement system.
The statistical business performance… NOT Transforming the Data Can Be Fatal to Your AnalysisA case study, with real data, describes the need for data transformation.
Wed, 09/16/2009 - 09:16
Not surprisingly, there was controversy over Forrest Breyfogle's article, "Non-normal Data: To Transform or Not to Transform," written in response to Donald Wheeler’s article "Do You Have Leptokurtophobia?" Wheeler continued the debate with "… Non-normal data: To Transform or Not to TransformSometimes you need to transform non-normal data.
Mon, 08/24/2009 - 05:00
Story update 8/24/2009: The original graphics for this story were missing key data due to errors in converting them. We have fixed the problem.
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n “Do You Have Leptokurtophobia?” Don Wheeler stated, “‘But the software suggests transforming… Elephant in the Room: Reinventing our Business Management Governance SystemThere are too many governance policies that we use even though we know they don't work.
Tue, 06/30/2009 - 12:26
Organizations have gained much in process improvement from implementing lean practices and Six Sigma projects. However, these efforts did not prevent our financial crisis from occurring. Lean Six Sigma, total quality management, and other process… The Balanced Scorecard and BeyondPart 2
Tue, 07/01/2008 - 22:00
We examined the practices and major problems that can easily occur in the use of balanced scorecards in the June 3 issue of InsideSixSigma. Now let’s look at why attention to causal event analyses can improve the future performance of any process.… Four Golfing Buddies Learn About Enterprise ExcellenceGolfing buddies go beyond lean Six Sigma and the balanced scorecard.
Tue, 12/18/2007 - 22:00
Editor’s note:This short story is part of a three-volume series—Integrated Enterprise Excellence: Going Beyond Lean Six Sigma and the Balanced Scorecard, by Forrest Breyfogle. Within the context of this fictional story the author discusses the…
