Graham Freeman

Graham Freeman is a writer and editor at Intelex Technologies, ULC in Toronto, Canada. He has written extensively on topics such as quality, health and safety, environmental sustainability, and knowledge organization. Graham works and teaches as a technical writer in Toronto.

Thu, 02/14/2019 - 12:03
Quality Management Can’t Be Optional AnymoreNo matter how small an organization is, it’s contributing to a resilient, responsible, and sustainable global community
Tue, 04/20/2021 - 12:03
Here’s an unfortunate truth: The story of the Covid-19 pandemic is one of epic quality failures in almost every area imaginable. Although there have been some admirable successes, such as the food and beverage organizations that have ensured the…
Ensuring Food Safety With Quality Management SoftwareA cloud-based QMS can help address common international standards and regulations
Mon, 03/11/2019 - 13:03
In 2013, thousands of consumers in the United Kingdom (UK) and Ireland bought, prepared—and ate—beef lasagna, hamburgers, and frozen dinners. What they didn’t know is what they were actually putting in their mouths. Although a burger is only…
Proactive Processes in High-Reliability OrganizationsWhat can we learn from the organizational cultures of different industries?
Thu, 02/14/2019 - 12:03
Many industries have no clear boundary between safety and quality culture. In fact, they are often closely integrated. Quality failures and nonconformances that require rework have been correlated with increased accidents and recordable injury rates…