Book Release: Project Management for Performance Improvement TeamsWhat continual improvement, change, and innovation are, and how they apply to performance improvement
Wed, 05/06/2020 - 12:00
(Harrington Management Systems: Los Gatos, CA) -- H. James Harrington and William S. Ruggles have released their book Project Management for Performance Improvement Teams.
“We believe this book can be very valuable to you and your organization,”… Harrington’s Seven Basic Performance Improvement PrinciplesPrinciples don’t change; consultants just call them by different names
Tue, 04/10/2012 - 10:33
The older I get, the more I realize that the basic things we believe in and live by do not change. The world keeps moving faster and faster. We need to run and work harder just to keep up. We get sidetracked by many new ways to use our time.… Goodbaby International: A World-Class Quality ModelA tour of China’s award-winning factory for children’s products
Tue, 01/17/2012 - 10:37
In October 2011, I attended the 3rd Business Excellence Global Conference and the 17th Asia Pacific Quality Conference held at the Marina Bay Sands hotel in Singapore. One of the highlights of the conference was the awards banquet held on October 17… China: A Call to ActionGood news: Improved wages and conditions <br>
Bad news: Poor quality and getting worse
Tue, 10/04/2011 - 16:03
China is blessed with an abundance of hard-working, conscientious, and low-paid laborers who are driven to improve their living conditions. The result of their efforts has been a rapid and steady increase in production capabilities and demand for… Thirteen Fundamental TruthsThe more things change, the more they stay the same
Wed, 04/20/2011 - 06:00
Back in 1986 I documented a list of 13 fundamental truths that applied to all organizations. I ran across these statements recently when I was looking for some comments made by a past IBM president that I wanted to use in a new book I am writing. As… How Good Should Your Products Be?Six Sigma projects can be very profitable to the organization... when they’re properly selected.
Tue, 03/02/2010 - 07:45
With the onset of Six Sigma methodology, many organizations have spent large sums of money to make all of their products and processes as close to six sigma as they can. I agree that the higher the level of sigma value, the better the quality of… Are Quality Methodologies All Smoke and Mirrors? Part ThreeQuality shouldn't be measured by cost savings.
Mon, 01/11/2010 - 05:00
In the first column of this three-part series, I reviewed an interview that was conducted in 1988 with F. James McDonald, president of General Motors. In this interview he explained what GM was doing to improve quality and customer satisfaction.… Continuous Training Should be a Personal and Organizational GoalIt’s an investment in your future.
Wed, 01/06/2010 - 05:00
The world is changing so fast today that it is almost impossible to keep up with the latest trends in your own profession. If you are not spending at least two hours per day updating yourself in your chosen profession, you probably are behind the… Are Quality Methodologies All Smoke and Mirrors? Part TwoIf GM Can’t, Why Can’t They?
Thu, 10/01/2009 - 05:00
Two months ago my column “Are Quality Methodologies All Smoke and Mirrors? Part One” was a review of my interview in 1988 with F. James Mc Donald, the CEO of General Motors Corp. at that time. The interview focused on what GM was doing to bring… The Impossible DreamBe a dream maker, not just a dreamer.
Tue, 09/01/2009 - 05:00
In Miguel de Cervantes' The Ingenious Hidalgo Don Quixote of La Mancha, Don Quixote dreams of being a brave knight who rides a great steed to fight for what is right. That dream turned into a vision where he and his squire, Sancho Panza, were…
