James J. Kline

James J. Kline, Ph.D., CERM, is the author of numerous articles on quality in government and risk analysis. He is a senior member of the American Society for Quality. A manager of quality/organizational excellence and a Six Sigma green belt, he has consulted for the private sector and local governments. His book, Enterprise Risk Management in Government: Implementing ISO 31000:2018, is available on Amazon. He can be reached at jeffreyk12011@live.com.

Thu, 05/30/2019 - 12:03
Big Data: A Double-Edged SwordQuality professional organizations need to adjust their body of knowledge to include an understanding of big data
Tue, 05/31/2022 - 12:03
Big data is a relatively new phenomenon. Its use is increasing in many organizations. But, as with many new processes, its use cuts both ways. It has positive benefits to both the organization and customers. It also has its potential downside. This…
Competition for Risk Assessment IncreasesQuality, finance, accounting, and auditing professions will compete to carry out risk management
Wed, 01/13/2021 - 12:03
Ever since the International Organization for Standardization (ISO) included risk-based thinking in ISO 9001:2015, an idea has arisen among some in the quality profession that quality managers can move into the risk management arena without any…
Quality in Local Government: A ReinvigorationA sound quality management foundation exists in local government
Tue, 09/08/2020 - 12:03
In today’s coronavirus environment, governments at all levels are under greater fiscal pressure. For instance, Oregon’s governor has told state departments to prepare for a 12-percent reduction in their budgets. Given this environment, perhaps it is…
Risk-Based Thinking in GovernmentThe future of mitigation in the public sector
Thu, 05/30/2019 - 12:03
The term “risk-based thinking” (RBT) is familiar to those in the quality profession. This familiarity comes in part from its inclusion in ISO 9001:2015, the International Organization for Standardization (ISO) quality management system standard.…