Mon, 09/25/2017 - 12:03
Do all employees in healthcare understand how their jobs link to patients in some way? If they do, then they are more likely to know the importance of service excellence.
Does every leader, physician, and employee know the statistic that…Patricia Morrill
Patricia Morrill (PMP) has 30 years of healthcare experience spanning operations leadership, project management, performance improvement, risk analysis, work flow and facility assessments, and Lean facility planning. She is author of The Perils of Un-Coordinated Healthcare: A Strategic Approach Toward Eliminating Preventable Harm.
Mon, 09/25/2017 - 12:03