Paul Laughlin

Paul Laughlin is a speaker, writer, blogger, CustomerInsightLeader.com enthusiast, and the founder and managing director of Laughlin Consultancy.

Wed, 08/14/2019 - 12:01
Developing Vital Domain Knowledge in Your AnalystsWhat it is and why it matters
Wed, 08/14/2019 - 12:01
How do you develop domain knowledge in your analysts, so their data use, interpretation, and recommendations make sense? I’ve mentioned in a previous article, about the difficulties of offshoring analytics, how vital domain knowledge can be. Yet, I…