Quality Transformation With David Schwinn

Professor of Management

Lansing Community College

David Schwinn, an associate of PQ Systems, is a full-time professor of management at Lansing Community College and a part-time consultant in the college’s Small Business and Technology Development Center. He is also a consultant in systems and organizational development with InGenius and INTERACT Associates.

Schwinn worked at Ford’s corporate quality office and worked with W. Edwards Deming beginning in the early 1980s until Deming’s death.  Schwinn is a professional engineer with an MBA from Wright State University. You can reach him at support@pqsystems.com.  

 

Tue, 07/18/2006 - 22:00
Under-Promise, Over-DeliverIt costs more to get a new customer than to keep one
Tue, 04/19/2011 - 06:00
“Under-promise, over-deliver” is a phrase taught to me many years ago by my friend and colleague, PQ Systems’ owner Michael J. Cleary. It may have always been true. It may always be true. It is certainly true today. I am in the middle of a…
Leading and Learning: Where Did General Motors Go Awry?Bankruptcy? General Motors? Are you kidding?
Tue, 07/28/2009 - 05:00
When I started at General Motors (GM) in the 1960s, we were the biggest and best company in the United States and most of the world. As a matter of fact, I believe that only a couple of state industries in Russia surpassed the number of people that…
Telling the TruthNo matter what<br><br>Opinion
Mon, 07/16/2007 - 22:00
We recently lost two great American authors, Kurt Vonnegut and David Halberstam. I liked them because they told the truth. At least their truth agreed with my truth, and it seems like the truth of a great many other people.I first became aware…
Perversity and ProfitA Six Sigma fable
Tue, 07/18/2006 - 22:00
Once upon a time, in a real, live U.S. corporation, top management decided that Six Sigma was a good idea. They trained up many Black Belts to lead projects to produce documented savings as defined by the existing accounting system. To…