New Year’s ResolutionHang on to your integrity.
Tue, 02/17/2009 - 07:59
As you read this you will, no doubt, have already made (and perhaps broken) your New Year’s resolutions. I’d like to propose one that we, as business leaders, have a special responsibility to follow and whose failure we hear about in the news… Six Sigma in Hard Economic TimesHave your cake and eat it too.
Tue, 12/16/2008 - 12:57
What purpose, if any, does Six Sigma serve in economic downturns? Full disclosure: I teach and consult in Six Sigma and related areas, and you’re reading this article because you’re interested in Six Sigma, so we may not be the most objective… Acceptable Losses?More on acceptance sampling
Wed, 11/12/2008 - 11:42
By the time you read this, the amazingly long U.S. presidential election will be over. All U.S. citizens will be wandering around aimlessly bumping into objects, pressing their hands to the sides of their heads as the indignation poisons slowly… Psst, Hey Buddy, Wanna Fix?Fix your business, that is.
Thu, 10/16/2008 - 10:57
Every once in a while, people ask about acceptance sampling plans and I get all riled up. We all know (especially in this political season) that humans are addicted to their indignation high, so here’s your fix for today.
Back when defective… No News is Not Good NewsWhat your complaints process never told you
Wed, 08/20/2008 - 22:00
In the Six Sigma world, we give a lot of lip service to the importance of the customer; we even have an official name for it—voice of the customer, or VOC. The problem is that many businesses don’t really have a good system for giving the customer… Will Google Earn a Black Belt?And make Black Belts obsolete?
Tue, 07/15/2008 - 13:00
I read an article in Wired magazine the other day that got me to thinking about the relationship between statistics, engineering knowledge, and theory. The article claimed that with the era of massive data storage and analytical capabilities, the… Keeping It RealDestroying company morale in one easy step
Tue, 06/17/2008 - 22:00
I
was working with a client to create their business’s critical performance measures the other day, and one of the managers said, “We should set the target higher than we want it—you know, aim high to hit low.” This set off one of my rants, and I… Six Sigma and the Corner OfficeTranslating plans into action
Tue, 05/20/2008 - 22:00
I thought this month we would get away from the stats of the last few columns. Hey, quiet down! How can anybody read over all that cheering?
There’s something missing from most Six Sigma implementations—a gap that, if left unattended, leads to… Show Me the MoneyChoosing the right material
Tue, 04/15/2008 - 22:00
If you have been following my articles for the last few months, you know that we’re almost done with an experimental analysis and that today we will be doing the final step—making our company money. If you haven’t been following my articles, then… HomoscedasticityNothing to be afraid of
Tue, 03/18/2008 - 22:00
For the last couple of columns, we have been analyzing a simple experiment where we look for the best choice for a new gear material. We have used analysis of variance (ANOVA) to detect a difference in the mean wear for the four different…
