Content by Akhilesh Gulati
Articulating the Business Problem“How to . . .”
Tue, 08/26/2008 - 22:00
"We have had a series of power outages even though we have central and local uninterrupted power supply (UPS) systems. This disruption causes a loss of service to our customers. While we don’t necessarily lose data, it’s an irritant, and also…
Visual ThinkingSolve it with pictures.
Tue, 08/12/2008 - 22:00
Since one of the pillars of lean thinking is the visual workplace, why hasn’t problem solving in the workplace been taken to the visual level? Flowcharts are popular visual tools that can show what’s currently happening, what could be happening,…
No Practice, No Skill.Know-how as a perishable asset
Sun, 08/03/2008 - 22:00
Remember way back when you knew Newton’s Third Law, how to do long division, how to solve quadratic equations, and the difference between mean, mode, and median? As quality professionals, we’ve probably all had to learn these basic concepts at some…
Reconnecting Through Lean
Sat, 07/12/2008 - 07:51
A recent conversation with the general manager of a manufacturer that was in the process of implementing lean methodologies provided insights as to their ongoing results. He was excited about what was happening in his company. Initiatives in the…
Don’t Rein In Radical Thinking
Mon, 03/10/2008 - 22:00
As a manager, one might imagine being a rider atop a horse. You cannot expect to force the horse to win by constantly pulling the reins, neither can you expect to win the race consistently by pushing the horse beyond its capability. The rider needs…
Standardizing InnovationReconsidering creative processes
Fri, 11/22/2024 - 12:18
In the ever-changing world of quality management, the intersection of innovation and standardization offers both exciting opportunities and tough challenges. Maria, a dedicated and certified quality professional, struggled with the concept of “…