A Lean Tool to Support Your QMS

Visual management communicates ISO 9001:2015 requirements

Overall, lean is the toolbox we should all be using to help eliminate waste—the stuff you don’t want to do, and the stuff your customer’s don’t want to pay for. The best way to eliminate waste is to communicate what it is and what it isn’t.

One of the key elements in the ISO 9001 standard has been communication, and it’s further amplified in the upcoming revision, ISO 9001:2015. To begin this discussion, I went to the Merriam-Webster dictionary and looked up “communication: the ways of sending information to people by using technology.”

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Comments

Very good article - A Lean Tool To Support Your QMS

Hi Robert, very well written and VERY true. Ultimately if the QMS isnt communicated to workers and imbeeded through consultation workers it wont meet the standard and is essentially useless really. I concur with you and believe this is an essentiall truth for all companies. As consultants at JLB we push this as a very important part of implementing a QMS. Ultimately I feel true engagement at all levels is vital and that is what you have touched on. Thanks for sharing your experience and knoweldge Robert.