All Features
Andrew Maynard
In case you missed it, Elon Musk recently called BS on the field of nanotechnology. The ensuing Twitter spat was admittedly rather small on the grand scale of things, but it did throw up an important question: Just what is nanotech, and where does the BS end and the science begin?
I suspect that…
Jon Speer
We raise the corrective and preventive action (CAPA) topic often because it is still something that companies tend to struggle with and find themselves in hot water over, particularly when it comes to regulatory audits or inspections.
There’s often a sense that CAPA is another inconvenient process…
Eryn Brown, Knowable Magazine
In ancient times, the story goes, cooks in the city of Sybaris were granted yearlong monopolies for the sale of unique dishes they created. Since then, generations of inventors have relied on patents to discourage copycats from stealing their best ideas. Economists, in turn, have tallied up patents…
Megan Ray Nichols
Manufacturing is in the middle of a new industrial revolution that requires skilled laborers. However, by most reports, many manufacturers lack enough of these well-trained employees, creating a worker shortage due to the skills gap—the difference between the skills manufacturers need and the…
Russell Fedun
Cogeco’s technical distribution center in Burlington, Ontario, is one of Canada’s drop-off points for internet modem and cable device repair. In 2011, the company’s management carried out a kaizen blitz to improve the efficiency of its device repair process. The process was indeed challenging but…
Alison Gillespie
On a recent morning, Rick Lake stopped in the middle of giving a tour of NIST’s machine shop to ponder a part sitting on a shelf. It was about 25 cm long and made of metal coated in a sheen of purple and blue. Along the top, gaskets, nuts, and bolts stuck out like spines on a steampunk caterpillar…
Dirk Dusharme @ Quality Digest
In our June 15, 2018, episode of QDL, we get a field report from the HxGN LIVE user conference, examine the “story of quality,” and consider the importance of experience.
HxGN Live recap
Mike Richman went to HxGN LIVE... but I didn’t. I relive it vicariously through Mike’s field report.
“A…
Standards Store
(Standards Stores: Excelsior, MN) -- Standards Stores has simplified the process of finding industry training (like ISO 9001 lead auditor training) with one site that has 1000’s of classes from all the top industry organizations. Much like Travelocity simplified the process of travel reservations,…
Ryan E. Day
Business partnerships are nothing new. Partnerships that result in leaner manufacturing processes, more consistent quality, and lower manufacturing costs—that is worth talking about.
With global competition so fierce, manufacturers must always be keen to spot areas of muda (waste). Even seemingly…
Maria Guadalupe
Making mistakes and learning from them is par for the course for companies. But years of bad decisions could lead to the downfall of conglomerates.
In the case of General Electric, a major engine of America’s economy for more than a century, the firm shook investor confidence when it announced…
Robert Gabsa
In today’s talent market, employees are consumers of the workplace: They are attracted, recruited, and wooed into making employment decisions, similar to how companies market products and services to shoppers.
It’s an emotional journey for both sides, filled with ups, downs, and a variety of…
Standards Store
(Standards Stores: Excelsior, MN) -- The Registration Quote service, launched by Standards Stores, is a free service that simplifies the process of receiving management-system registration services quotations from accredited registrars. An organization only has to complete one application, and it…
Nick Castellina
It is a great time to be a small business in manufacturing. Today’s digital disruption is about ideas, not major capital investments or facilities with sprawling footprints. Although it’s true that larger companies possess more resources, yet with the right technology, small companies can behave…
Marposs
(Marposs: Auburn Hills, MI) -- Marposs, a leader in measurement and process monitoring technologies, has announced the availability of its Mida Laser 75P Hybrid tool setter, which combines a noncontact laser and touch probe in one system. While the laser enables measurement and checks on high-speed…
Anthony D. Burns
Quality is related to processes. A process is “a series of actions or steps taken in order to achieve a particular end.” It doesn’t matter whether the process is the handling of invoices, customers in a bank, the manufacture or assembly of parts, insurance claims, the sick passing through a…
Tim Lozier
Quality management systems (QMS) have become strategic components that touch more and more of the business today. With new versions of QMS standards, and the enrollment of all people in the quality management effort, the need for cohesion from one system to the next is becoming critical.
Let’s…
Janet Woodcock
The staff of the U.S. Food and Drug Administration’s (FDA) Center for Drug Evaluation and Research (CDER) always tries to utilize cutting-edge science and up-to-date process management, befitting our stature as the global “gold standard” in drug regulation. Maintaining that standard requires us to…
Guy Courtin
The digital age is well underway, and that accounts for every aspect of business. A 2016 Boston Consulting Group (BCG) survey says that companies that digitally transform their supply chains will be leaders in their industries.
With 10-percent better product availability and 24-percent faster…
Jesse Lyn Stoner
Do you seesaw back and forth, trying to manage polarities in your life and find the right balance?
There are a lot of seesaws you can get caught on: overcommitted—bored, trust too easily—distrustful, being agreeable—blowing up, overeating—dieting.
When the seesaw tips, our natural tendency is to…
Naphtali Hoff
A story is told about a reporter who was interviewing a successful bank president. He wanted to know the secret of the man’s success. “Two words: right decisions,” the banker told him.
“And how do you make right decisions?” asked the reporter.
“One word: experience,” was the banker’s reply.
The…
Mike Richman
There’s a big problem for companies within industry these days: the inability to monitor statistical process control (SPC) in real time. This issue manifests itself in several ways, and its effects are filled with risk for enterprises of all shapes and sizes. However, practical solutions are…
Ryan E. Day
Advanced Integration Technology (AIT) serves the world’s largest and most technologically advanced aerospace OEMs and tier one suppliers, including Boeing, Airbus, Lockheed Martin, Northrop Grumman, BAE, Embraer, Spirit AeroSystems, Triumph, and Bombardier. AIT has facilities in the United States,…
Jim Benson
Let’s take a second to emphasize who is important in the following quotes, all by W. Edwards Deming: “If you can’t describe what you are doing as a process, you don’t know what you are doing.” “A bad system will beat a good person every time.” “Drive fear from the workplace.”
Well, by golly, it’s…
NIST
Augmenting its efforts to protect the nation’s critical assets from cybersecurity threats as well as protect individuals’ privacy, the National Institute of Standards and Technology (NIST) has issued a draft update to its Risk Management Framework (RMF) to help organizations more easily meet these…
Cheryl Pammer
Confidence intervals show the range of values we can be fairly, well, confident, that our true value lies in, and they are very important to any quality practitioner. I could be 95-percent confident the volume of a can of soup will be 390–410 ml. I could be 99-percent confident that less than 2…