All Features
Donald J. Wheeler
The simple process behavior chart can be used in many different ways. Since report card data are common in all types of businesses, the report card chart is often the first chart that people create. Some of the pros and cons of report card charts are covered here.
Report card data are data that…
Rachael Dalton-Taggart
Knee-deep in Alaska’s Liscomb Bonebed, the single richest bed for dinosaur bones in either polar region, Pat Druckenmiller, Ph.D., can safely declare that he loves his job. Museum curator of earth science and associate professor of geology at the University of Alaska Fairbanks, Druckenmiller has…
Brian Stanton
Doors that are obviously meant to be pushed not pulled, footprints painted on the floor telling you where to stand at the airport—these are examples of good design and usability. You don’t have to think too hard about what to do because someone else put a lot of thought into how to get across the…
Annette Franz
Do you know the 12 Laws of karma? And did you know they can be applied daily to your customer experience (CX) efforts? If not, no worries, just read on. I’ll define them for you and tie them to this CX world we live in.
I came across these recently and thought they made sense—for life and for…
Hexagon Manufacturing Intelligence
(Hexagon: North Kingstown, RI) -- Hexagon Manufacturing Intelligence and Hendrick Motorsports, winner of a record 11 NASCAR Sprint Cup Series championships, have announced a landmark technology partnership. The two-year agreement effectively merges metrology expertise and technology with the…
Dawn Bailey
Daniel Pink, author of five books about changing the world of work, recently offered attendees at the 28th Annual Quest for Excellence Conference insights on what science tells us about what motivates people on the job, and an alternate approach to the way most organizations view motivation.
“…
Chad Kymal
The aerospace standard AS9100 Revision D was originally planned to be released in April 2014. Many of us close to the standard expected it to be released in May 2016 after the April International Aerospace Quality Group (IAQG) meeting in Singapore. However, this was not the case; the IAQG decided…
inTEST Thermal Solutions
(Thermonics: Mansfield, MA) -- A standard line of -40°C and -60°C portable, low-temperature chillers has been introduced by Thermonics Corp., the thermal products segment of inTEST Corp. These 12 air- and water-cooled fluid chillers build on the recently introduced family of -80°C units. With…
Mike Beels
It’s amazing that, in this day and age, some manufacturers have not yet heard of “lean.” How are they surviving in today’s competitive market without it? The issue is that, in many ways, the customer sets pricing. If manufacturers want to be profitable, they must find ways to become more efficient…
Hexagon Manufacturing Intelligence
(Hexagon Manufacturing Intelligence: North Kingstown, RI) -- Hexagon Manufacturing Intelligence North America has announced the launch of its Integrated Solutions strategic business unit, dedicated to smart factory systems for advanced manufacturing.
This highly-specialized team will develop…
John Bell
Should every company be striving for the type of strategic advantage that has become the hallmark of Amazon, Google, and Facebook? For sure, in the tech world, it’s hard to imagine success without quick and continuous technology improvement. What about your world?
Whether you sell information or…
Stephan Manning, Marcus M. Larsen
One of the big themes in the current presidential race is how decades of free trade have dealt a heavy blow to the U.S. worker as millions of jobs were shipped overseas to take advantage of cheap labor.
That’s even turned some pro free-trade Republicans into protectionists. As a result, the…
Kreon Technologies
(Kreon: Limoges, France) -- At the recent Control tradeshow in Stuttgart, Germany, Kreon Technologies unveiled the Ace Skyline: a Kreon scanning arm with the powerful integrated 3D scanner Skyline that can be used for any application (e.g., 3D inspection, CAD comparison, reverse engineering, rapid…
Harish Jose
May 8 was Mother's Day. In today's article I will be writing about somebody who has been called "The Mother of Modern Management" and "America's First Lady of Engineering." Many of this woman's concepts and ideas lend themselves really well to the Toyota Production System.
Lillian Moller Gilbreth…
Barbara A. Cleary
Trivia question of the day: What do toilet paper, sugar, coffee, cheese, ice cream, and sugar have in common? Two things, actually. Their prices are up, and their packaging units are down.
A can of coffee is now likely to be only 11 ounces, diminished from a full pound several years ago. Likewise…
Harry Hertz
I recently read an HBR blog by Sunnie Giles that reported the results of a study of 195 leaders representing 30 global organizations. The leaders were asked to identify the most important competencies for leadership. The study reminded me of a complementary article in Forbes, written by Glen…
Fowler High Precision
(Fowler: Newton, MA) -- Fowler High Precision rolled out it’s newest addition to its fleet of Mobile Tech Centers (MTCs) and 3D Mobile Tech Vans. Mobile Tech Center number three hit the road on May 10, 2016, departing from Fowler headquarters in Newton, Massachusetts, on its way to the West Coast…
Jennifer Marshall
For as long as we have had automobiles, we have had traffic accidents. Even the vehicles that we depend on to take care of us in the event of an accident—ambulances—get into accidents nearly every day. Because ambulances are basically a small emergency room on wheels, the occupants in the back are…
(Business Wire: London) According to the latest market study released by Technavio, the smart machines market in the Americas is expected to grow at a compound annual growth rate (CAGR) of approximately 15 percent during the forecast period.
This research report, titled “Smart Machines Market in…
Patrick Runkel
The Pareto chart is a graphic representation of the 80/20 rule, also known as the Pareto principle. If you’re a quality improvement specialist, you know that the chart is named after the early 20th-century economist Vilfredo Pareto, who discovered that roughly 20 percent of the population in Italy…
NIST
(NIST: Gaithersburg, MD) -- Thirty-four organizations from a wide range of sectors have submitted applications for the 2016 Malcolm Baldrige National Quality Award. Demonstrating the relevance and value of the Baldrige Excellence Framework to organizations of multiple sizes and sectors, the 2016…
Hubert Gatignon
There can be little argument that consumers are growing more suspicious of business. They question its motives, and increasingly, its marketing, which recently has been said to be manipulative. Consumers are ever more aware of the Internet pop-ups and exaggerated claims they receive in a targeted…
Evan Miller
Sponsored Content
PLZ Aeroscience is North America’s largest custom aerosol manufacturer and packager. It produces its own private-brand products and custom formulations, and provides contract filling for other customers. PLZ has been in business for more than 100 years and during the last six…
Takehiko Harada
Editor’s note: This is an excerpt from the book, Management Lessons From Taiichi Ohno: What Every Leader Can Learn From the Man who Invented the Toyota Production System, by Takehiko Harada (McGraw-Hill Education, 2015).
The phrase, “kaizen equals getting closer to the final process” was hardly…
Rachel E. Sherman, Robert M. Califf
In an earlier article, we discussed a pair of concepts—interoperability and connectivity—that are essential prerequisites for creating a successful national system for evidence generation (or “EvGen”). Here, we take a look at how we would apply these constructs as we go about building such a…
