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Quality Digest
(American National Standards Institute, Washington, D.C.) -- A project underway at the National Aeronautics and Space Administration’s (NASA) Jet Propulsion Laboratory is truly out of this world. Teams from NASA and the Defense Advanced Research Projects Agency—the research arm of the U.S.…
Denise Robitaille
How do we conclude that a nagging, recurring blip has become serious enough to justify taking action? How do we assess the significance of anomalies—isolated occurrences and scattered, seemingly unrelated events? Can we objectively distinguish those factors that suggest an escalating…
Quality Digest
Think Europe’s Restriction of Hazardous Substances (RoHS) was tough? Meet China RoHS. Phase One of China RoHS takes effect March 1, and while it has an intent similar to the European Union’s (EU) RoHS, the approach is different. Like RoHS in Europe, China RoHS (officially known as Management…
Quality Digest
(International Organization for Standardization-Geneva) -- A newly published document in the ISO 22000 series gives the requirements for the bodies that carry out auditing and certification of food safety management systems (FSMS). ISO technical specification ISO/TS 22003:2007 provides…
Quality Digest
The U.S. Election Assistance Commission recently accredited SysTest Labs and iBeta Software Quality Assurance to certify and test voting systems software and equipment against the Voluntary Voting System Guidelines. The VVSG are federal standards developed in 2002 by the Technical Guidelines…
Quality Digest
Jonathan Spector will become the 10th president and CEO of The Conference Board, a research and business membership organization, on April 16. “Jon Spector has excellent credentials to lead The Conference Board forward,” says Douglas R. Conant, a trustee of The Conference Board, CEO of…
Quality Digest
Executives from leading companies will share tactics and strategies for managing and retaining key talent, knowledge and intellectual capital with Global Benchmarking Council members at the conference on Human Capital Management: Facing the Challenges of the 21st Century Workforce, May 30–…
Craig Cochran
Last year I had the good fortune of doing some consulting with B&C Specialty Products in Hopeulikit, Georgia. B&C does light manufacturing, primarily plastic molding and assembly, and they also distribute imported products produced by companies in the Far East. They have about…
Quality Digest
Mtech’s new Internet-based Quality Inspection Console uses hand-held devices to interface with a hotel’s property management system and automate its quality inspection processes. “Quality inspections, when hotel housekeeping departments inspect the work that room attendants do, have the…
Praveen Gupta
Businesses have lately been focusing on profit and process improvement. However, profit improvement at any cost to make the upcoming quarter look bright has a price. It appears that most improvement effort leads with efficiency measured by head-count reduction. Improvement shouldn’t be measured by…
Quality Digest
Several Mexican manufacturing organizations were winners in the recently announced Shingo Prize for Excellence in Manufacturing Business Program. The Shingo Prize, called the “Nobel Prize of manufacturing,” recognizes achievements in lean process improvement programs in North America.…
Quality Digest
Frost & Sullivan, a growth consulting company, recently recognized CTS Corp. with its 2006 Frost & Sullivan Award for Product Quality Leadership. The award was in recognition of CTS’ products for the aerospace and defense markets, which have attracted increasing numbers of buyers…
Quality Digest
Heritage Valley Health System, located in Beaver, Pennsylvania, recently opened its region’s first fully automated clinical laboratory. The hospital’s comprehensive lean and Six Sigma programs, which emphasize automation for patient safety, helped create the state-of-the-art laboratory…
Quality Digest
The Wisconsin Manufacturing Extension Partnership (MEP) recently awarded a total of $85,900 to 22 Green Bay-area manufacturing organizations for training and Six Sigma projects, and there is more money available. The Green Bay Press Gazette reports that the money originates with the…
Quality Digest
Six Sigma is a powerful tool for driving incremental process improvement, but it’s not the silver bullet many organizations make it out to be. That’s the word from The Hackett Group, which recently released research showing that too many executives try to implement Six Sigma to create…
For the last Brain Teaser, in an interesting spin, sample size was defined as a time window. A is the correct response. The underlying data type falls into the category of defect counts (complaints) within a constant area of opportunity (one hour). These data, of course, follow the…
Quality Digest
TAGSYS recently introduced a software suite—e-connectware—to manage global radio frequency identification (RFID) networks. A comprehensive set of administrative and management tools, e-connectware delivers the highest quality of service levels, and ensures data integrity and data…
Bill Kalmar
This column normally originates from the hammock in the woods behind our home. With almost a foot of snow on the ground, though, this month’s contribution would better be titled “Thoughts From a Lounge Chair in My Den.” So, while sitting in my favorite chair and listening to the popping of…
Bill Kalmar
This column normally originates from the hammock in the woods behind our home. With almost a foot of snow on the ground, though, this month’s contribution would better be titled “Thoughts From a Lounge Chair in My Den.” So, while sitting in my favorite chair and listening to the popping of…
Quality Digest
Wilshire Conferences Inc., creators of educational conferences for information technology professionals, honored BMO Financial Group with the fifth annual Wilshire Award for Metadata Best Practices. BMO stood out because of its implementation, architecture and executive support. Eight…
Quality Digest
e-TQM College recently announced its successful implementation of Visionaire’s e-learning suite, which allows the college to conduct live virtual classes by streaming real-time lectures on the Web with high-quality voice, data and video capability.The school’s approach to education uses…
Quality Digest
The first e-sourcing capability model level 4 service provider and Satyam’s business process outsourcing (BPO) subsidiary—Nipuna Services—recently became the first Indian BPO company to win the Rajiv Gandhi National Quality Award. Comparable to the European Quality Award, the Deming…
Quality Digest
Harte-Hanks Trillium Software Inc.’s TS Quality Software Version 10.5 was recently certified for integration with SAP Master Data Management (MDM) Enrichment Adapter.The integration allows customers to incorporate data-quality solutions within current implementations of SAP NetWeaver MDM,…
Research engineer Phil Santangelo works in professor Gang Bao’s cell culture facility in the Wallace H. Coulter Department of Biomedical Engineering at Georgia Tech and Emory University in Atlanta. Photo courtesy of: Phil Santangelo…
Quality Digest
Three medical device manufacturers—two in Mexico and one in the United States— recently received Shingo Prizes. Baxter Healthcare Corp.’s North Cove Plant in Marion, North Carolina; Baxter’s Cuernavaca Plant in Morelos, Mexico; and Cordis Corp. of Juarez, Mexico, received the awards,…
