All Features
Malvern Panalytical
(PANalytical: Almelo, The Netherlands) -- PANalytical has introduced a series of new petrochemical standard sets for X-ray fluorescence (XRF) spectroscopy that make reliable and accurate calibration a simple, convenient, and cost effective procedure. The standard sets are made to PANalytical…
Fred Mason
When thinking about measurement devices and systems, the subject of accuracy comes up. Accuracy has been discussed in past columns of “Measurement Matters.” In the context of measurement system specifications, there’s more concern about the uncertainty of measurement, not its accuracy. So, what is…
Denise Robitaille
I recently had a client who went through a pre-assessment in anticipation of his company’s certification audit. It’s kind of like a dress rehearsal for the real thing. Over the years, I’ve discovered that organizations tend to garner more value from pre-assessments than I had originally thought…
Deloitte
(Deloitte: New York) -- Heightened publicity over product recalls has made product safety, as well as product quality and environmental standards in emerging markets a hot-button issue. According to a new “Innovation in Emerging Markets” annual study by the Deloitte Touche Tohmatsu (Deloitte)…
ISPE
(ISPE: Tampa, Florida) -- The June 2008 issue of the Journal of Pharmaceutical Innovation (JPI) is publishing the first scientific papers outlining the progress made on the International Society for Pharmaceutical Engineering’s (ISPE) product quality life cycle implementation (PQLI) initiative…
Photograph of circuit used in NIST’s Johnson noise thermometry system. The system relies on the “noise” of jiggling electrons as a basis for measuring temperatures. It is extremely precise in part because it is based on the predictable quantum effects of superconducting elements…
(ISO: Geneva) -- Because inadequate information technology (IT) systems can hinder the performance and competitiveness of organizations or expose them to the risk of not complying with legislation, the new ISO/IEC 38500 standard provides broad guidance on the role of top management in relation to…
(NCQA: Washington) -- The National Committee for Quality Assurance today released for public comment proposed standards and measures for a new Wellness and Health Promotion (WHP) product evaluation suite. The program will examine organizations that provide services to employers and health plans…
Joseph J. Caylor
As a consultant, I have been asked numerous times by management teams that are considering quality management systems (QMSs) such as ISO 9001, QS 9001, ISO/TS 16949, AS 9001, or TL 9000, “What’s in it for me? Companies complain that QMSs, such as ISO 9001, take up their employees’ time and cost too…
Joseph J. Caylor
ABC Company Work Instruction
Purpose: To initiate a DMR for internal nonconformance, subcontractor nonconformance, rework, or sorting.
Work description: A DMR is used to determine the nature of defect(s), establish a temporary remedy, determine the apparent root cause, establish corrective…
Joseph J. Caylor
ABC Company Work Instruction Purpose: To initiate a DMR for internal nonconformance, subcontractor nonconformance, rework, or sorting.Work description: A DMR is used to determine the nature of defect(s), establish a temporary remedy, determine the apparent root cause, establish corrective action,…
Joseph J. Caylor
ABC Company Work Instruction Purpose: To determine root cause for external nonconformance (customer complaints), internal nonconformance (rework, sort, subcontractor), and quality audit nonconformance findings.Work description: Nonconformance-generated CPARs and DMRs are analyzed for apparent…
Joseph J. Caylor
ABC Company Work Instruction
Purpose: To initiate corrective and preventive action for customer complaints, vendor nonconformance, and internal quality audits.
Work description: A CPAR is initiated to determine apparent root cause, corrective action, and preventive planning for customer complaints…
Joseph J. Caylor
ABC Company Work Instruction
Purpose: To determine root cause for external nonconformance (customer complaints), internal nonconformance (rework, sort, subcontractor), and quality audit nonconformance findings.
Work description: Nonconformance-generated CPARs and DMRs are analyzed for…
Joseph J. Caylor
As a consultant, I have been asked numerous times by management teams that are considering quality management systems (QMSs) such as ISO 9001, QS 9001, ISO/TS 16949, AS 9001, or TL 9000, “What’s in it for me? Companies complain that QMSs, such as ISO 9001, take up their employees’ time and cost too…
Abe Eshkenazi
With increasing productivity and focus on efficiency, good manufacturing jobs can still be found in the United States, but they are becoming more complex, and the people who succeed in the field need advanced training, education, and support.According to the Office of the U.S. Trade Representative…
A thorny question lies at the heart of meaningful health care reform. How much is human life worth? New research from Wharton and Stanford based on Medicare kidney-dialysis data shows that the average figure—$129,090 per additional year of quality life—is higher than prior studies have shown.…
National Quality Forum
(NQF: Washington, D.C.) -- Recognizing that patient safety remains a major hurdle in the United States, the National Quality Forum (NQF) endorsed 48 voluntary consensus standards focused on measuring the performance of acute-care hospitals, including measures addressing pediatric safety, hospital…
(NCQA: Washington, D.C.) -- The Quality Crossroads Group, a group of stakeholders drawn together to identify strategies to address the complex challenges confronting the United States health care system, recently proposed a five-point agenda that examines quality in patient safety, the…
Medtral
(Medtral: Auckland, New Zealand) -- With a growing number of international medical travelers concerned about hospital accreditation, Medtral New Zealand, a health care organization based in New Zealand that coordinates medical travel packages from North America, addresses some of the pressing…
Americaaposs Health Insurance Plans
(AHIP: Washington, D.C.)-- The U.S. could reduce total health care spending and improve the quality of patient care if the plan recently proposed by America’s Health Insurance Plans (AHIP) is implemented. PricewaterhouseCoopers reviewed AHIP’s proposals and estimates, and concluded that if…
Jacqueline M. Hames
Lt. Gen David Melcher, military deputy for budget, Office of the Assistant Secretary of the Army (Financial Management and Comptroller). Photo by Jacqueline M. Hames (Army News Service: Washington D.C.) -- The Army’s top uniformed budget officer…
Ball State University
(Ball State University: Muncie, Indiana) -- Ball State University is incorporating a nationally recognized business management strategy and an immersive learning experience into the core of a new minor as a result of a gift-in-kind valued at $1.4 million from a prominent alumnus.Mikel Harry,…
Over the years, scorecards have progressed through many changes, good and bad. Although scorecards often evolve into a meet-the-numbers game, regardless of the consequences to an enterprise as a whole, restructuring can produce dramatic improvements for any organization. This results in counter-…
(ASQ: Milwaukee, Wisconsin) -- A rigorous finalist competition for the 23rd International Team Excellence Award Process at the ASQ World Conference recently in Houston, Texas, included 26 teams from around the world. The Boeing Co. won the Gold Award.“Boeing is elated to be awarded this top honor…
