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Quality Digest
(ASQ: Milwaukee) -- Public attention has been focused as perhaps never before on the safety of the food supply as a result of recent high-profile outbreaks of illness linked to various foods.According to the United States Centers for Disease Control and Prevention, a rare strain of Salmonella in…
Quality Digest
(ASQ: Milwaukee) -- The American Society for Quality recently awarded its 2007 Richard A. Freund International Scholarship to Denisa Olteanu of Blacksburg, Virginia.Named after Richard A. Freund, a past president of the American Society for Quality, this $5,000 scholarship has been awarded for…
Quality Digest
(ISO: Geneva) -- The International Organization for Standardization (ISO) recently took another step toward ensuring the safety of food products for consumers with its ISO 22005 standard on traceability in the feed and food chain, the latest addition to the ISO 22000 series on food-management…
Quality Digest
Wireless customers who called too often to complain, fish for information about other customers, or otherwise take up the time of customer-care representatives at Sprint are finding themselves with a cancellation-of-services notice.Sprint, the third-largest wireless services provider in the…
Bipin Roy
Story update 11/1/2010: We had the incorrect author shown for this story. The author is Bipin Roy.
Welcome to the information technology world of governance boards, compliance councils, Sarbanes Oxley, and audit committees that continually invent stringent rules and regulations to make the…
Steven Ouellette
Last month I talked about the “sigma” index and how it can be used. So what could be bad about the “sigma” index?Never forget that metrics drive behavior and that people are very, very good at finding a way to succeed when given a goal. It just may not be the thing you wanted them to do. If “sigma…
Quality Digest
(SME: Dearborn, Michigan) -- The Society of Manufacturing Engineers, the Association for Manufacturing Excellence, and the Shingo Prize for Excellence in Manufacturing have conferred upon Jeff Lytle, lean Six Sigma Master Black Belt at OMNOVA Solutions Inc., the first-ever lean Gold…
Quality Digest
(WCBF: New York) -- Worldwide Conventions and Business Forums’s 5th Conference on Successfully Implementing Six Sigma in Financial Services, taking place Sept. 25–27, 2007 in New York, will enable participants to benchmark and network with peers, listen to business leaders, and hear practical…
Quality Digest
(JMP: Cary, North Carolina) -- SAS, a provider of business intelligence and advanced analytics, has closed an agreement with publishing group W.H. Freeman to bundle JMP Student Edition, a streamlined version of its JMP statistical discovery software, with leading statistics textbooks sold through…
Quality Digest
(NCQA: Washington) -- The National Committee for Quality Assurance, in collaboration with Pfizer Inc., recently released a new publication profiling strategies and recommendations for improving the quality of care through wellness and prevention initiatives.Quality Profiles: The Leadership…
Quality Digest
(Dyadem: Toronto) -- Dyadem recently announced an enterprise solution that helps manufacturers manage quality throughout the life cycle of a product. Stature is enterprise-quality life-cycle management software that allows stakeholders from design to manufacturing to collaborate in real time and…
Quality Digest
(ACSI: Ann Arbor, Michigan) -- Citizen satisfaction with federal Web sites registered a slight improvement, according to the second quarter report from the University of Michigan’s American Customer Satisfaction Index E-Government Satisfaction Index. The E-commerce and transactions…
Quality Transformation With David Schwinn
We recently lost two great American authors, Kurt Vonnegut and David Halberstam. I liked them because they told the truth. At least their truth agreed with my truth, and it seems like the truth of a great many other people.I first became aware of Kurt Vonnegut in my late teens, a time when I…
Quality Digest
(Hewlett-Packard: Cupertino, California) -- Hewlett-Packard has signed a definitive agreement to acquire SPI Dynamics Inc., a provider of Web-application security assessment software and services.Application quality management ensures that business systems, such as E-commerce Web sites or…
Fred Mason
In last month’s column, I talked about the format of accuracy specifications for video measuring machines. The following is a typical format for a single axis accuracy specification: Ex = ±[k + (multiplier * L)/1000] μm And this is an example of an actual specification (linear accuracy in the X-…
Quality Digest
(ARTEL: West Brook, Maine) -- Yellowstone National Park has been selected as the location for Mission No. 2 of the ARTEL’s Extreme Pipetting Expedition. At Yellowstone, ARTEL will test how pipetting liquids at a temperature different than the pipette (thermal disequilibrium) affects delivered…
Quality Digest
(Sypris: Orlando, Florida.) -- Sypris Test & Measurement Inc., a subsidiary of Sypris Solutions Inc., has partnered with Tektronix to provide onsite calibration services for products from multiple vendors. The combined offerings of the two firms provide onsite calibration support for more…
Quality Digest
(Beamex: Marietta, Georgia ) -- Computer-aided calibration management is becoming more and more common for managing calibration information and calibration assets in the process industry. Tough requirements set by regulatory authorities and quality systems, the need for improving calibration-…
Quality Digest
(IEC: Geneva) – The International Electrotechnical Commission, the global body for electrical energy standards, is recruiting experts from around the world to develop international standards for wave and tidal energy technology that will help establish this promising source of renewable energy…
Quality Digest
The new European chemicals legislation—registration, evaluation, authorization, and restrictions of chemicals (REACH)—has started and with it the new European Chemicals Agency has begun operations in Helsinki. The REACH regulation will significantly improve protection of human health and the…
Quality Digest
NIST experiment to replicate an office fire in the World Trade Center. Tests such as this helped validate computer models of the spread rate and intensity of the fires initiated by jet fuel and fed by the office furnishings and other combustibles. NIST (…
Last month, I shared some perspectives about the current state of the hazardous-substance-free movement and trends that are propelling its influence. This month I’d like to discuss what I think these trends mean to industry and the potential usefulness of QC 080000 IECQ HSPM.The European RoHS and…
Denise Robitaille
What data are the best to gather? What processes should you be tracking? What are your metrics telling you? In observing various organizations’ attempts to fulfill ISO 9001 requirements around subclause 8.4—“Analysis of data,”–I’ve noticed a recurring problem. Companies allow the requirements of…
For nearly 20 years, the Baldrige Criteria for Performance Excellence have proven themselves time and again to be a path to exceptional organizational performance. Used in more than 70 countries around the world, the seven categories of the criteria are often seen as essential for excellence.
What’…
Quality Digest
The Global Six Sigma Awards, organized by WCBF, recently announced that Tim Solso, chairman and CEO of Cummins Inc., has been named 2007 Six Sigma CEO of the Year. Solso will be presented with the award at The Global Six Sigma Awards & Summit Gala Dinner on October 24 in Las Vegas, where he…
