All Features
Gilles Hilary
In March 2014, Malaysian Airlines flight 370 disappeared on its way to Beijing. To this day, the fate of the plane has not been established. The tragedy of the aircraft’s disappearance was exacerbated by the images of distressed relatives herded into hotels in Kuala Lumpur and Beijing and being…
Thomas R. Cutler
Quality professionals in most manufacturing plants still have safety under their area of responsibility. Safety has been a growing concern in the workplace for decades, and in warehouse operations, forklift safety is one of the biggest.
OSHA statistics report that more than 100 workers are killed…
Fischer Technology
(Fischer Technology: Windsor, CT) -- Fischer Technology, manufacturer of coating thickness, material testing, nanoindentation, and material analysis instrumentation, is expanding with a new office in Livonia, Michigan. This office will provide technical sales and service support for the Michigan…
AIMS Metrology
(AIMS: Dayton, OH) -- Pressure to increase production and minimize waste for increasingly complex parts is driving manufacturers to look for quality control processes that are faster and more accurate. To help companies meet tolerances and achieve repeatability, Advanced Industrial Measurement…
Kevin Cundiff
Ask how you can help, always keep a smile, respond to requests promptly... the list goes on. You’ve probably been exposed to an abundance of tips and tricks about how to become more customer-friendly.
That kind of advice can definitely be valuable, but what you likely don’t hear—unless you’re a…
Arun Hariharan
Technology is a useful tool in quality. That said, there are limits to what technology can do. Here’s my summary of its advantages and disadvantages for quality professionals.
1. Data and measurements. Technology can help you automate measurements and analysis of data (Minitab statistical software…
Grant Ramaley
The International Medical Device Regulators Forum (IMDRF) began a pilot phase for its new Medical Device Single Audit Program (MDSAP) in January 2014. This audit combines regulatory audits the manufacturer would typically face when they sell their products in certain IMDRF member countries: the…
Mahr Inc.
(Mahr Federal: Providence, RI) -- Mahr Federal has introduced a new “entry-level” surface finish and contour measuring system that can generate both surface and contour measurements in a single pass. The MarSurf UD 130 replaces the MarSurf UD 120 and offers improved features, including nanometer…
Annette Franz
What happens when we really understand our customers’ desired outcomes or the jobs they are trying to do? Something pretty incredible.
A few weeks ago I wrote about “Faster Horses... and Customer Outcomes” and the importance of asking the right questions to understand desired outcomes in order to…
Brandon Henning
Although the FDA’s Food Safety Modernization Act (FSMA) was passed in 2011, the reality is that the rules that went along with the law—and that truly define how it will be executed and regulated—are just now being finalized. Enforcement of these rules should really ramp up in 2016 and 2017.
Will…
CMSC
(CMSC: Weatherford, TX) -- The Coordinate Metrology Society (CMS), the eminent membership association for 3D measurement professionals, today announced its online attendee registration is open for the Coordinate Metrology Society Conference (CMSC). Held at a different location each year, the CMS…
NIST
Flu season typically peaks between December and February, but by the time the winter holidays roll around, many of us will have already waited in line at area clinics, grocery stores, and pharmacies to get our annual flu shot. The Centers for Disease Control reports that U.S. vaccination efforts…
These days, even a cursory scan of the headlines brings fresh reminders of risk, from the ramifications of climate change to shocking terror events such as the recent attacks on Paris by the Islamic State. Now more than ever, companies need risk managers.
Paradoxically, however, the new ubiquity…
Modus Cooperandi
Most of us struggle to keep up with ever-changing responsibilities that prevent us from doing our best. The human brain doesn’t respond well to the stress of juggling multiple priorities. Cognitive overload destroys productivity, zapping our focus and motivation. That’s where Personal Kanban can…
SAE International
(SAE: Warrendale, PA) -- SAE International has announced the publication of a groundbreaking new recommended practice which provides guidance on vehicle cybersecurity.
“SAE J3061: Cybersecurity Guidebook for Cyber-Physical Vehicle Standards” establishes a set of high-level guiding principles for…
Donald J. Wheeler
The Levey-Jennings chart was created in the 1950s to answer questions about the quality and consistency of measurement systems in the chemical and process industries. This column will illustrate the fatal flaw in this technique and show a better way to track the consistency of your measurement…
Nathan Furr
Hackers and hipsters may be behind the innovative success of today’s startups, but established companies require different skill sets.
It’s becoming obvious to the startup world that entrepreneurial teams based on the corporation’s typical structure work poorly. The idea that a team should be…
ISO
(ISO: Geneva) -- Controlling contamination is essential in many manufacturing and research activities. The use of cleanrooms, along with strict and stringent processes, makes this possible. ISO 14644-1:2015 and ISO 14644-2:2015, the recently revised ISO standards for cleanrooms, can help.
Food…
Greg Fox
Unless you live under a rock, you’ve no doubt heard that the world recently lost David Bowie, one of the greatest artists of our time. My memories of the Thin White Duke go all the way back to my formative years. I recall his music echoing through the halls of our house as I crooned along while…
Jesse Lyn Stoner
When applied to people’s intelligence, the theory behind the bell curve says that most people will be average, with a small percent being top performers and a small percent being losers. But when it comes to performance, the truth is the bell curve only exists if you believe it does.
Robert…
NIST
Manufacturers, robot suppliers, and researchers, here’s your chance to get in on the ground floor of an upcoming national competition intended to help make robots more handy and nimble on the factory floor.
The National Institute of Standards and Technology (NIST) is launching the Agile Robotics…
Michael Webb
This month Quality Digest Daily welcomes Michael Webb, a noted author and consultant who writes about how the quality and productivity sciences improve sales and marketing departments.
How well does your company benefit from quality improvement and productivity? For instance, how well do you…
CMSC
(CMS: Weatherford, TX) -- The Coordinate Metrology Society (CMS), the membership association for measurement professionals, will make available a new CMS Level-Two Certification program for users of laser trackers at its upcoming 2016 conference.
This is the industry’s first hands-on performance…
Joe Humm
While contemplating the teachings of Edwards Deming, who is widely known for being vocal on the topics of quality and statistical analysis, I thought I’d delve into a few areas where he was a little less known, but just as passionate and to a certain extent influential: leadership and innovation…
Mary Ann Pacelli
In part one of this series, we discussed the importance of providing formal skills training and having open communication. Without further ado, here are two more workforce tips, one about cross-training, and the other about employee engagement.
Implement cross-training initiatives
Cross-training…