All Features
(EFQM: Brussels) -- EFQM, a nonprofit membership foundation headquartered in Brussels, has announced the 11 finalists of the EFQM Excellence Award 2008. From this list of finalists, the award and prize winners will be named on October 28 in the Musée du Louvre at EFQM’s award dinner in Paris.
The…
(AHRQ: Rockville, Maryland) -- Potentially preventable medical errors that occur during or after surgery may cost employers nearly $1.5 billion a year, according to new estimates by the Department of Health and Human Services' (HHS) Agency for Healthcare Research and Quality (AHRQ).
In a study…
Centers for Medicare and Medicaid Services
(CMS: Baltimore, Maryland) -- The Centers for Medicare and Medicaid (CMS) announced payment of more than $36 million in bonus payments to many of the more than 56,700 health professionals who satisfactorily reported quality information to Medicare under the 2007 Physician Quality Reporting…
(ASQ: Milwaukee) -- While athletes from around the world prepared to spotlight their exceptional physical skills in the 2008 Beijing Summer Olympics, behind the scenes Olympic coaches are taking a new approach to building a winning performance. They’re turning to business improvement methods that…
(WCBF: Chicago) -- The Global Six Sigma & Business Improvement Awards, organized by WCBF, has announced that Mark Pigott, chairman and CEO of Bellevue, Washington-based PACCAR has been named the winner of its prestigious Six Sigma and Business Improvement CEO of the Year Award.
Six Sigma…
(BSI Group: London) -- All tasks encountered at work involve a process, some more complex than others. The output of many processes is often dependent on multiple inputs.
Are you sure that the output is the best that your process can achieve?
Could the output be improved by adjusting some of…
Lori Loethen
When organizations decide to deploy a Six Sigma initiative, there are several foundation stones required for a successful venture. One of those building blocks is leadership. From executive-level support to assigning champions and choosing the right projects, leadership is critical for Six Sigma…
Carolyn Clancy
Choosing a hospital that scores well on quality can make it easier and safer for you to recover from a serious event, such as heart surgery, or a routine one, such as having a baby. Doing a little homework before you choose a hospital can do more than give you peace of mind.
As a physician, let…
Akhilesh Gulati
Remember way back when you knew Newton’s Third Law, how to do long division, how to solve quadratic equations, and the difference between mean, mode, and median? As quality professionals, we’ve probably all had to learn these basic concepts at some point in our careers. Do we remember them?
While…
ISO
(ISO: Geneva) -- The seventh edition of the ISO International Standard for currency codes has just been published. ISO 4217:2008—“Codes for the representation of currencies and funds,” is the only worldwide, multi-industry, standardized currency code.
“Information interchange on an international…
American National Standards Institute ANSI
(ANSI: New York) -- Continuing education programs are growing in popularity as employees in a variety of industries work to keep up with new technologies and business strategies. According to a report released recently by the U.S. Department of Education’s National Center for Education Statistics,…
ISO
(ISO: Geneva) -- ISO 20712 standard answers the need to standardize a system for giving safety information related to aquatic activity that relies as little as possible on the use of words to achieve understanding. Water-safety signs and flags can be invaluable aids in bringing people’s attention…
ASQ
(ASQ: Milwaukee) -- Paul Borawski, American Society for Quality (ASQ) executive director and chief strategic officer, was recently awarded the Council of Engineering and Scientific Society Executives (CESSE) Leadership Award. The award was presented at the CESSE Annual Meeting in Detroit, July 15–…
American National Standards Institute ANSI
(ANSI: New York) -- In the state of California, crane operator certification bodies are required to be accredited by a California Division of Occupational Health and Safety (Cal/OSHA)-approved accreditation body. The American National Standards Institute (ANSI) Personnel Certification…
ISO
(ISO: Geneva) -- Have you printed your bus schedule today? Sent an e-mail? Made an online payment? At a time when information and communication technology (ICT) is becoming increasingly critical for fulfilling everyday tasks at home and at the office, an ISO/IEC standard will ensure that the…
Bill Kalmar
To illustrate how out of place he sometimes felt, comedian George Gobel once remarked, “Have you ever felt that the whole world was a tuxedo and you were a pair of brown shoes?” When it comes to good customer service I sometimes feel like those brown shoes. Poor service seems to find me, as though…
James Jardine
The International Organization for Standardization has developed more than 17,000 international standards on numerous subjects. For medical device companies, the most important of these standards is ISO 13485, which provides internationally recognized guidelines pertaining to quality management…
knowledge.smu.edu.sg
In the world of marketing and branding, sticking out like a sore thumb isn’t necessarily bad, advised brand innovation specialist Chandran Dharmarajan, a co-founder of I-morph, a marketing innovation consultancy based in Singapore. Dharmarajan, who worked for more than a decade with Unilever in…
(FDA: Washington, D.C.) -- The U.S. Food and Drug Administration (FDA) issued a final regulation that makes early phase-1 clinical drug development safe and efficient by enabling a phased approach to complying with current good manufacturing practice (CGMP) statutes and FDA investigational…
(FDA: Rockville, Maryland) -- The Food and Drug Administration is seeking volunteers from pharmaceutical companies to participate in a pilot quality-by-design (QbD) program.
The purpose of the program is to gain more information in the areas of chemistry, manufacturing, and controls, and to…
The U.S. Food and Drug Administration (FDA) is revising the way it communicates to drug companies when a marketing application cannot be approved as submitted.
Under new regulations that govern the drug approval process, FDA's Center for Drug Evaluation and Research (CDER) will no longer issue…
(FDA: Washington, D.C.) -- The U.S. Food and Drug Administration’s “Food Protection Plan Progress Report,” in conjunction with the “Interagency Working Group on Import Safety Action Plan Update,” shows significant areas of activity to further improve the safety of America’s food supply since…
James Jardine
The International Organization for Standardization has developed more than 17,000 international standards on numerous subjects. For medical device companies, the most important of these standards is ISO 13485, which provides internationally recognized guidelines pertaining to quality management…
Quality Digest
(ANSI: New York) -- Two months remain for the nomination of documents that will be included in this year’s survey of Standards That Make a Difference.
First organized by the American National Standards Institute (ANSI) in 2002, the survey compiles information about standards that are “making a…
ISO
(ISO: Geneva) -- The International Organization for Standardization has published a combined book and CD giving organizations advice on how to make integrated use of management system standards.
The integrated use of management system standardsThe integrated use of management system standards…
