All Features
Michael Lee Stallard
Astronaut crews living and working in space experience as a matter of course what many of us experienced unexpectedly during the coronavirus pandemic. Consider these similarities.
Astronauts are physically isolated for a long period of time from family, friends, and the majority of their work…
Carlos Valdes-Dapena
In my work in collaboration and team effectiveness, I am sometimes approached about helping with a “dysfunctional team.” People use the word “dysfunction” liberally and can mean various things by it. I’ve learned some lessons about team dysfunction, and the most important one is that it isn’t what…
Clare Naden
We all know that like attracts like, but when it comes to the workplace, differences can be a very good thing. Numerous studies have shown that workplace diversity and inclusion can drive innovation and lead to new markets and financial benefits.
There is also evidence that when employees feel…
Sara Harrison
If you’ve watched Grey’s Anatomy, then you’ve gotten a peek into the complex hierarchies that rule a hospital. Over 17 seasons, the show’s eponymous heroine, Meredith Grey, ascends from a lowly intern to chief of general surgery, learning from the presiding residents and older surgeons along the…
Harry Hertz
Each year after the Quest for Excellence Conference, I sift through my notes and try to identify themes I have heard in the presentations of the new Baldrige Award recipients. The most recent summary was after the 2019 conference (the 2021 conference included recipients from the last two years).…
Nate Burke
In recent years, the focus and surge in e-commerce has been undeniable. There has been clear evidence of how a lack of online consideration can ultimately result in a brand’s demise, with Debenhams and Topshop just two recent examples. However, the latest moves by online giants, including Amazon,…
Borka Hajdin
It is safe to say that we can drop the word “digital” from digital marketing and just call it marketing. Because we are now officially living in a digital world. In 2020, worldwide online transactions in some sectors increased by 135 percent.
B2B companies that were previously dabbling in digital…
Knowledge at Wharton
When Wharton management professor Adam Grant sat down to write his new book, Think Again: The Power of Knowing What You Don’t Know (Virgin Digital, 2021), he wanted to make the case for why executives should reconsider their approaches to how to manage people in a modern workplace and embrace new…
Lee Seok Hwai
As a young man of 20 in his first job at a state-owned enterprise in China, Guoli Chen found senior management fascinating, but not in a good way. His boss’s boss did very little—unless one counts reading newspapers, drinking tea, and gossiping as work. “I wondered whether anyone could replace him…
Arron Angle
Iwas talking to a friend recently, and the subject of organizational health came up. With my quality background my ears perked up, and I asked him to explain what he thought organizational health meant.
The friend went on for several minutes explaining that organizational health was all about six…
Chip Bell
We live in an era of statue removal. Meanwhile the largest mountain carving in the world is under construction in the Black Hills of South Dakota just 17 miles from Mount Rushmore. The final carving will be 640 feet long and more than 50 stories high. The subject of that carving? Crazy Horse.…
Gleb Tsipursky
When the Covid pandemic swept through the country last year, companies rapidly transitioned employees to working from home (WFH). However, this shift led to growing challenges of WFH burnout and Zoom fatigue.
Unfortunately, organizations treat these issues as day-to-day challenges, instead of…
Jason Spera
In a customer-centered world, meeting customers’ needs is more demanding and business-critical than ever. Simultaneously, manufacturers struggle to reduce operating costs as margins compress and the competitive landscape intensifies. This dichotomy and a pressure to “choose” between reducing costs…
Jon Speer
Demonstrating identification and traceability in all quality system processes is a must for medical device companies to comply with FDA regulations. To satisfy this compliance need, companies will need to connect related processes within their quality system to close the loop between related pre-…
Caroline Zimmerman
With big data and artificial intelligence (AI) transforming business, it’s almost certain that every executive will need to leverage these technologies at some point to advance their organization—and their career. However, doing so carries a heavy intimidation factor for most leaders, and this is…
Wade Schroeder
Medical-device usability testing and validation are critical tasks leading up to a medical device’s debut on the market. “Usability” looks at how the user interacts with your device and forms a key component of overall risk management and safety.
If there’s any “spoiler alert” to this article, it’…
Benjamin Kessler
Suddenly, supply chains are in the spotlight. The practical details of how products arrive on supermarket shelves, for example, gained unwelcome relevance amid last year’s wave of panic buying caused by Covid-19 disruption. At the same time, the environmental damage wrought by wasteful industrial…
Merilee Kern
In many ways, being an effective leader boils down to your ability to influence people—a proficiency that is driven by one’s emotional intelligence (EQ). Leadership is more about soft skills—the ability to inspire, persuade, guide, sway, and communicate in a way that’s “heard” rather than just “…
James Wells
I was talking recently with a friend who runs an academic program at a major U.S. university. She was telling me about solving a problem in her department and how the solution was obvious so she just did it. She then related how one of her colleagues protested that she should have used some Six…
Enterprise Minnesota
Based in Winona, Minnesota, Alliant Castings is a foundry manufacturing abrasion and impact-resistant castings for a variety of heavy-duty industries. Utilizing the latest technologies, they create custom, proprietary materials to meet their clients' needs for demanding and extreme performance. In…
Isaac Maw
The ongoing pandemic has pushed many jobs to virtual settings and home-based working environments. In industries outside manufacturing, it can be seen how the pandemic has affected business. For example, take a look at Zoom stock, the price of which quadrupled during the five months following March…
Nathan Furr
As soon as South Korea confirmed its first case of Covid-19 on January 20, 2020, the government set in motion a disease control protocol that was to become the envy of other developed nations. By the end of March 2020, South Korea had done more than 300,000 tests, more than 40 times higher per…
Don Cox
Despite the high ratio of intelligent work-from-home (WFH) business professionals, the current cybersecurity landscape for that work model could best be described as disorganized and dysfunctional. Hackers have been busy exploiting these cyber risks, as evidenced from the reported 300-percent…
Bruce Hamilton
This time of year the abundant ads for junk removal and cheap storage units remind us that it’s time for spring cleaning, an annual pastime that has perhaps been bolstered by the need to unlock extra space in the home during the pandemic. Businesses, too, have managed to find space to accommodate…
Ryan E. Day
Writing a press release is easy. Writing a great press release takes some thought. And great press releases can draw more potential customers into your sphere of influence. Fortunately, writing great marketing copy isn’t all that complicated. Include these three elements and you’re well on your way…
