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The Really Simple Steps to Creating an Innovation Engine
Lee Seok Hwai
Think innovation, and what comes to mind? For many, it invariably evokes big names like Apple and Tesla, their epoch-defining products ranging from the smartphone to electric vehicles, and genius leaders like Elon Musk and Steve Jobs. But is innovation only for the select few? Not at all,…
An Ethical Workplace Culture Can Prevent Corporate Fraud by Aiding Whistleblowers
Hanen Khemakhem, Mahbub Zaman, Nadia Smaili, Richard Fontaine
Whistleblowing is a cornerstone of corporate governance. It allows employees to anonymously disclose questionable financial matters about their companies to help prevent fraud, which is a pressing issue in Canada. It’s also incredibly effective, with 42 percent of occupational fraud being reported…
Why Did Adidas Wait So Long to Drop Kanye West?
Gleb Tsipursky
Why do companies bury their heads in the sand instead of facing dangerous facts, whether about quality problems or other issues? It happens more often than you might think—most recently with Adidas. It usually boils down to companies falling for three cognitive biases. “Adidas does not tolerate…
Should Companies Allow Returns of Customized Goods?
Anton Ovchinnikov
In the age of mass production, the demand for customization is increasing. Customers prefer products catered to their individual needs and preferences over standard items—albeit at a cost. Fortunately, recent advances in information technology, logistics, and advanced manufacturing processes such…
A Story of Student-Run Manufacturing Enterprises
Robert Zaruda
Northwest Industrial Resource Center (NWIRC), one of the centers that make up the Pennsylvania Manufacturing Extension Partnership, is helping launch student-run enterprises throughout northwest and north-central Pennsylvania. These enterprises connect industry with high schools and career and…
The Rising Importance of Soft Skills in Driving Productivity
Maria Guadalupe, Bryan Ng
Soft skills, the behavioral and social traits that enable individuals to work harmoniously with one another, aren’t just nice to have. They’re essential for the growth of a nation. In France, 60 percent of employers consider soft skills, such as the ability to organize, adapt, and work in teams,…
‘AI Bill of Rights': Five Principles to Make Artificial Intelligence Safer, Less Discriminatory
Christopher Dancy
Despite the important and ever-increasing role of artificial intelligence in many parts of modern society, there is very little policy or regulation governing the development and use of AI systems in the United States. Tech companies have largely been left to regulate themselves in this arena,…
Seven Practical Steps to Build a Culture of Safety and Human Reliability
Jake Mazulewicz
A technician spills a toxic chemical. She isn’t injured but easily could have been. The hazmat cleanup costs more than $10,000 and shuts down a critical building for a week. An electrical engineer flips the wrong switch in a substation control room. He isn’t injured. But within seconds, a $50,000…
Four Ways Digital Tools Improve Quality
Scott Ginsberg
Twenty years ago, digital tools were “a thing.” Now they flow through all things. To some degree, every manufacturer is now a digital company. And with the right modern platform, any manufacturing organization can break down silos of ownership to focus on the intersection of people, processes, and…
The 25-Minute Meeting
Donna McGeorge
The world of work will always revolve around people working with people. Meeting together is an important way to get things done, which is why meetings will always be a part of organizational life. But they’re also hated by most people—not because they get things done (which they do), but because…
How to Lead a New Team to Success
Alaina Love
Miles had just been promoted to his first position at the director level after two short years of working for a large manufacturer in a complicated, heavily regulated industry. What surprised him most about the culture of the company is how project-oriented the firm had become during his tenure as…
Three Ways to Avoid the Epidemic of Quiet Quitting
Laurie Guest
Everyone’s heard of it by now: “Quiet quitting” is the freshly coined phrase to describe the age-old behavior of not quite leaving one’s job entirely but rather opting to no longer go above and beyond. It’s service fatigue to the extreme, risking not just customer satisfaction but also staff…
Deep Learning With Light
Adam Zewe
Ask a smart home device for the weather forecast, and it takes several seconds to respond. One reason for this latency is that connected devices don’t have enough memory or power to store and run the enormous machine-learning models needed for the device to understand what a user is asking of it.…
Going from Being a Peer to Being Their Boss
Mike Figliuolo
One of the most awkward situations you can encounter in business is when someone goes from being a peer to being the boss. If you do a few things well, you can make the transition smoothly. Life is full of awkward moments: the first kiss, an interview candidate having spinach stuck in their teeth…
Employers Can’t Fill Vacancies
Stephen Bevan
The UK was supposed to be facing a spike in unemployment after the pandemic furlough schemes ended. But instead the job market is the tightest in a generation. Given that there are also more vacancies than active job seekers, and many sectors are struggling with skill shortages, you might expect to…
From Training to Inference: Creating a Neural Network for Image Recognition
Bruno Ménard
While traditional image processing software relies on task-specific algorithms, deep learning software uses a network to implement user-trained algorithms to recognize good and bad images or regions. Fortunately, the advent of specialized algorithms and graphical user interface (GUI) tools for…
How Do You Make a Decision When Every Option Looks Bad?
Erika James
Patagonia, the sportswear brand, made headlines this summer when its founder and CEO, Yvon Chouinard, announced his intention to effectively give away the multibillion dollar business instead of selling it. Chouinard, a famously “reluctant” entrepreneur, detailed his decision to an astonished…
What Is an Asset Management Policy?
Bryan Christiansen
Assets are resources owned and used by a company to generate a positive economic benefit. Assets can be physical items, like equipment or furniture, or they can be intangibles like software, patents, or documents. As a business owner, it’s important to know which assets you own, their location,…
ESG and Cybersecurity Compliance Are Every Employee’s Concern
Leeza Garber, Allison Jegla
In late spring 2022, the U.S. Securities and Exchange Commission (SEC) charged an elite investment adviser for “misstatements and omissions” about environmental, social, and governance (ESG) considerations related to its managed mutual funds. This same financial firm has also faced myriad…
Boss to Boss
Jeff Dewar
This is the final installment of a five-part series. We’ve considered two quality organizations. The first, ASQ, has been around since 1946. Founded by none other than W. Edwards Deming, Joseph M. Juran, Walter A. Shewhart, and George D. Edwards. Titans of the quality field. Visionaries before they…
Top 10 Tips for Teaching the Metric System
Elizabeth Benham
Calling all teachers, parents, and students. It’s easy to learn the metric system—or, as it’s more formally called, the International System of Units (SI). Explore these top 10 tips for teaching the SI. Let’s begin the countdown with.... 10. Make it fun! Integrating metric measurements into play…
Does Remote Work Contribute to Inflation?
Gleb Tsipursky
BlackRock CEO Larry Fink claimed in a recent interview with Fox that “we have to get our employees back in the office.” According to him, doing so would result in “rising productivity that will offset some of the inflationary pressures.” Fink didn’t provide any data in the form of statistics,…
Eight Dumbest 3D Printing Mistakes: FFF Edition
Kerry Stevenson
Operating a desktop FFF 3D printer can be a ton of fun, except when you make mistakes. Mistakes can cause print failures, and also embarrassment when they are so obvious you really should not have made them. Let’s take a look at my list of the eight dumbest FFF 3D printing mistakes you can make.…
The Research on Reducing Health Worker Burnout
Alex Waddell, Diki Tsering, Peter Bragge, Paul Kellner
Emergency medical workers, already at increased risk for burnout compared to other professions, continue to be challenged by the fallout of Covid-19. Stretched to the breaking point by increased workloads, highly contagious and acutely ill patients, and limited resources, workers’ risk factors for…
ASQE’s Board of Directors Talk the Walk
Jeff Dewar
This is the fourth installment of a five-part series. As detailed in our third installment, ASQE is a new legal entity connected to the ASQ we all know and love. It’s a trade organization to which organizations, rather than individuals, can belong. Current membership is about 180 organizations,…

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