All Features
James daSilva
The news that General Electric ousted CEO John Flannery was surprising to many of us, and it certainly matters to investors, analysts, employees, and competitors (and probably, historians). But does the success or failure of GE’s CEO really matter that much when it comes to how most of us lead,…
The Un-Comfort Zone With Robert Wilson
Last year I was invited to give a lecture on critical thinking to the U.S. Navy. I opened my presentation with a story I’d read in Reader’s Digest magazine as a child. It’s an old story you may have heard before, but it’s a perfect introduction to the importance of critical thinking. Here’s how it…
Tom van Laer
Whether you are booking a hotel room, choosing a restaurant, deciding on what movie to see, or buying any number of things, it is likely you have read online reviews before making your decision.
What makes a consumer review persuasive, though? No matter how short, it tells a story in much the same…
Aytekin Tank
In his book, The ONE Thing: The Surprisingly Simple Truth Behind Extraordinary Results (Bard Press, 2013), author Gary Keller reminds us that everyone has 24 hours in a day. So, why do some people earn more, achieve more, and get more done? They “go small.”
“When you want the absolute best chance…
Harish Jose
I am writing today about “bootstrap kaizen.” This is something I have been thinking about for a while. Wikipedia describes bootstrapping as “a self-starting process that is supposed to proceed without external input.” The term was developed from a 19th-century figure of speech—“pull oneself over a…
Mike Richman
Leaders lead. Those two simple words conceal the complicated fact that being a change agent means confronting the failures of the past and confidently facing the promise of the future. Stories addressing these facts, along with hot takes on current news and a preview of an exciting upcoming webinar…
Roopinder Tara
It takes guts to come to the heart of high tech, in San Francisco, and preach a message that is about putting people—women, no less—onto the assembly lines of America’s factories. Danielle Applestone, of Daughters of Rosie, tells the hipsters gathered at Autodesk’s Design Night that, yes, there are…
Annette Franz
Traditionally, managers have relied on the annual performance review to provide employees with feedback. However, surveys indicate employees don’t find the process valuable. Simply meeting once a year to discuss their progress doesn’t give employees a thorough sense of their own performance. It…
Lolly Daskal
Every company I speak at, every leader I coach, I see a constant pattern: Virtually everyone sees struggle as something negative.
At the heart of this perception, people get too caught up in the idea of struggle to consider what struggle at its core is all about. Most people cannot see themselves…
Dirk Dusharme @ Quality Digest
In this episode we look at data, data, more data, and then... engineering the perfect human?
“Your Data Are Your Most Valuable Assets”
Just what the heck is Quality 4.0? Remember this acronym: CIA. No, not that CIA. Nicole Radziwill explains.
“Applying Smart Manufacturing Technology to Conduct…
Naphtali Hoff
In an earlier article, I shared some reasons that so many leaders do not delegate more often and presented arguments why they should. I also spelled out seven steps to more effective delegation. Here, I will delve into whom to consider when seeking to delegate tasks and projects.
Though the term “…
Andreas Engelhardt
An international standard that specifies requirements for an occupational health and safety (OH&S) management system, ISO 45001:2018—“Occupational health and safety management systems–requirements” replaces OHSAS 18001 as the primary OH&S standard used internationally. It follows other…
Mike Richman
One of the highlights on our calendar each year is the first Friday in October, which is Manufacturing Day here in the United States. This event offers us the perfect opportunity to celebrate the centrality of manufacturing as a driver of the economy, innovation, automation, education, and lots…
Nicole Radziwill
Data science and machine learning have surged in prominence during the past few years, and digital transformation seems to be on everyone’s agenda. Have you ever wondered why? Even though quality engineering has long been a data-driven pursuit, we now have the potential to get even deeper insights…
Andy Slipher
How do we get it done? What’s our next move? Now that we know what we want and why we’re here, where do we begin? You’ve likely heard variations of these questions in your organization—particularly if you’re at any level of planning how to achieve favorable outcomes.
It’s one thing to know why you…
Dirk Dusharme @ Quality Digest
During the past five to 10 years, the United States has seen more industry and academic institutions embrace apprenticeship programs. According to the Bureau of Labor Statistics, from 2013 to 2017, the number of those participating in apprenticeship programs grew from 375,000 to almost 534,000, an…
Chad Kymal
Omnex began working in the automotive industry by assisting Ford powertrain suppliers in 1986. The U.S. automotive industry’s Big Three used GM’s Targets for Excellence, Ford’s Q 101, and Chrysler’s SQA standards to qualify its supply bases. The automotive industry was making deep reductions in its…
Dan Jacob
LNS Research published its research, “Driving Operational Performance With Digital Innovation: Connecting Risk, Quality, and Safety for Superior Results” to address fundamental challenges quality and safety leaders face today.
If quality and safety are separate functions in your organization (…
Harish Jose
I am a quality manager by profession. Thus, I think about quality a lot. How would one define “quality?” A simple view of quality is “conformance to requirements.” This simplistic view of quality lacks the complexity that it should have. It assumes that everything is static, the customer will…
Ryan E. Day
The fourth industrial revolution is upon us. Collecting real-time production data is becoming more common as enterprise-wide software develops into a tool that enables transformative gains in productivity. Although not common, there are “lights-out” factories, such as the fully automated FANUC…
Paul Sloane
Is innovation critical for your business survival and success? Are you dissatisfied with your ability to bring new products and services to market? Surveys show that most business leaders would answer both questions with a yes.
If you want to make your organization more agile and innovative, where…
Davis Balestracci
During the early 1990s, I was president of the Twin Cities Deming Forum. I had a wonderful board whose members were full of great ideas. One member, Doug Augustine, was a 71-year-old retired Lutheran minister and our respected, self-appointed provocateur. He never missed an opportunity to…
Mike Richman
I recently sat down with Doug Fair, the chief operating officer of InfinityQS, for a discussion about the uses (and sometimes, the misuses) of industrial statistical analysis. Ours was a lengthy conversation, so we’re splitting the account into two parts. In this installment, we cover data gluttony…
Science, technology, engineering and math (STEM) career outreach programs play a pivotal role in shaping the capabilities and makeup of the future workforce. Generally speaking, “STEM outreach” involves organizing events, both in and out of school, where we can encourage and inspire young people to…
Stanford News Service
Team leaders often focus on product details. Founders obsess over fonts. Sales managers fixate on tough-to-wrangle customers and shop owners on the minutia of shelf displays. Yet, all too often, virtually no attention is given to the fundamental driver of business success: team dynamics.
Behind…
