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ASI DataMyte Trading Co., ASI DataMyte Inc.’s China-based branch, has announced its merger with Ameshen Instruments Ltd. Ameshen is ASI DataMyte Trading Co.’s longtime distributor. ASI DataMyte has moved its new Shanghai office to larger offices to provide additional space for growth…
Reed Exhibitions, organizer of Quality Expo Detroit, and the Automotive Industry Action Group have announced plans to operate side-by-side conferences at the upcoming Quality Expo Detroit show. The conference will be held June 7-8 at the new Red Rock Financial Showplace in Novi,…
A recently released book reminds readers that the key to keeping any business in high gear is to ensure that its customers are satisfied. Becoming a Customer-Focused Organization (Paton Press, 2006), by Craig Cochran, includes many insights into creating and maintaining satisfied customers…
Cognex Corp. recently announced a series of machine-vision seminars for manufacturing professionals. The half-day events are complimentary and will demonstrate how vision sensors perform automated inspection tasks in the automotive, pharmaceutical, food and beverage, consumer packaged goods…
Canada’s National Quality Institute will host its 8th annual Networking Dinner on April 20 in Toronto. The dinner has grown to become one of Canada’s premier business-networking events, and upward of 300 senior business executives and CEOs are expected to attend. It’ll feature comments from…
Nearly 2,700 students from all over the world attended the eighth-annual International Convention on Student’s Quality Control Circles in India in December 2005. The event, which was organized by the World Council for Total Quality and Excellence in Education (WCTQEE), was held at the City…
Quality, meet RFID; RFID, meet quality. Radio-frequency identification (RFID) will be an ever larger force in the quality industry, according to a newly released report. Many retail operations (chief among them Wal-Mart) mandate the use of RFID tags to reduce out-of-stocks and maintain…
QC Inspection Services Inc. announced a series of review courses that intend to help participants prepare for American Society for Quality certification testing. The company will host certified mechanical-inspector review and certified mechanical-inspector courses in February, in preparation for…
Quality defects in new home construction could be prevented with routine quality assurance techniques, according to a recent survey. Quality Built, a construction risk management company, surveyed data from 31,995 completed homes and condominiums across 27 U.S. states for the 12-month period…
Despite numerous technological advances and tens of billions of investment dollars that were poured into information technology, a majority of businesses don’t have access to high-quality, reliable operations and financial information, according to a new report. Conducted by CFO Research…
Analyst firm DMG Consulting recently named NICE Systems as the market leader in contact call center quality management and liability recording. DMG reports that NICE has a 32.7 percent worldwide market share, noting that the company also has large percentages of the call-center quality-…
The National Standards Authority of Ireland will host a three-day course examining the new hazardous-substance–free specification. The “Electrical and Electronics Components and Products Hazardous Substance Free Standard and Requirements” specification, commonly referred to as EIA/ECCB-954…
Quality conference organizer WCBF has issued a call for entries for the Global Six Sigma Awards, which will be awarded in June in Las Vegas. Entries are now being accepted for the following categories: Best achievement of Six Sigma in manufacturing Best achievement of Six Sigma in service…
The 2005 National Health Quality Report suggests that a push for health care quality improvement by U.S. quality improvement organizations (QIO) has been successful. The report found significant improvements in the delivery of diabetes, heart disease, respiratory, maternal and child health and…
Minitab recently began offering direct client assistance through its new statistical support services. Minitab established the service under the premise that successful quality-improvement initiatives require accurate analysis of performance data, but most companies lack the advanced…
Quality industry professionals have a new opportunity of learning the secrets of lasting success through a new book that compares Toyota Motor Co.’s fabled management practices to DNA that passes down as “genes” to its plants and managers. Inside the Mind of Toyota—Management Principles for…
The California Council for Excellence will host its 12th annual Conference & Awards Gala April 6–7 at the Hyatt Regency Irvine. The event will feature dozens of workshops and seminars, along with a host of celebrity look-alikes including Theodore Roosevelt, Joan Rivers, Groucho Marx,…
Instron Corp. is now offering on-site temperature-calibration services for a wide variety of equipment. With more than 100 field-service engineers located all over the United States, the company offers temperature, force, speed, displacement, strain, and alignment calibrations. Instron’s…
The Society of Manufacturing Engineers and the Association for Manufacturing Excellence recently made a popular book a required reading for those seeking certification as lean manufacturing experts. Lean Transformation: How to Change Your Business into a Lean Enterprise, (Oaklea…
After three years of small, steady improvement, customer satisfaction with the federal government’s services registered a slight decline in 2005, according to the American Customer Satisfaction Index. Satisfaction with government services was measured at 71.3 on the ACSI’s 100-point…
Starting this year, qualifying quality-minded nonprofit organizations will be eligible to participate in a pilot Baldrige Award program. The National Institute of Standards and Technology, which administers the Baldrige National Quality Program, will accept applications from nonprofit…
Seven books on TQM will be published and translated into Arabic, according to e-TQM College, a Dubai-based provider of online courses in total quality management. The move is an attempt to address the lack of TQM resources in the Middle East and to increase awareness of TQM in the area, while…
An upcoming conference will focus on the use of total information quality management (TIQM) to improve varied organizations’ quality and processes. The TIQM Mastery Series will be held March 6–10 at the Nashville Convention Center. It’ll feature three courses: IQ 101: IQ Principles &…
What poor-quality cars lack in performance and reliability, they can make up for with style, according to a new study.In the short term, consumers will put up with performance deficiencies if they’re satisfied with the style and appearance of new vehicles, reports A.T. Kearney, a…
A recently released, comprehensive study of patient care shows significantly improved care of patients with serious conditions. Premera Blue Cross, a Washington-based health insurer of upward of 1.3 million people, performed the study with several prominent medical groups across Washington…
