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If you’re an upwardly mobile professional male, you probably know more about ISO 9001 registration than your female, blue-collar peers. Such were the findings of a study performed in the United Kingdom. Study authors James Tannock, of Nottingham University Business School, and Henry Brown…
The number of applications to the 2006 Malcolm Baldrige National Quality Award significantly increased, with 86 applicants compared to 64 from last year’s event.A major gain in the number of health care organizations applying for the award, along with the addition of a new nonprofit award…
Lean Six Sigma consulting firm Bellwether Services was recently awarded a five-year support agreement by the Naval Sea Systems Command (NAVSEA). NAVSEA is the Navy’s umbrella command for its comprehensive quality-improvement and efficiency programs. The Navy has implemented Six Sigma, lean…
An upcoming conference for financial services professionals interested in Six Sigma will be held in Hong Kong. "Building Profitable Platforms for Growth in Financial Services," will be held Sept. 26–27 at the Royal Garden Hotel in Kowloon, Hong Kong. Preconference workshops will be held…
Two research companies are partnering to discover the real reasons professionals quit their jobs, and they’re asking for your help.dxResearch and The Benchmarking Exchange report that the purpose of the study is to benchmark the nature and degree of dissatisfaction with an organization…
A new book explores the dual use of lean and Six Sigma, and offers tips on how best to synch the methodologies for maximum benefit and minimum risk. In Using Lean for Faster Six Sigma Results: A Synchronized Approach (Productivity Press, 2006), authors Mark Nash, Sheila Poling and Sophronia…
The Asia Pacific Quality Organization and the Australian Organisation for Quality will host an upcoming conference. QUALCON-APQO 2006 will feature sessions for many industries as they relate to quality, including occupational health and safety management, environmental management systems…
Jill M. Considine, chairwoman and CEO of the Depository Trust & Clearing Corp. (DTCC) received the top honor as Six Sigma CEO of the Year at the Global Six Sigma Summit & Industry Awards, held June 28. Considine was honored for her leadership and implementation of Six Sigma at…
Kohler Co. recently selected InfinityQS to provide statistical process control software and services for select plants in the United States. Kohler has used InfinityQS’ SPC software at a plant in Kohler, Wisconsin, for many years. Based on positive results achieved there, the company opted…
Solectron Corp., a provider of electronics manufacturing and integrated supply-chain services, recently received Stratus Technologies’ 2006 Supplier Excellence Award. Solectron’s Columbia, South Carolina, plant was honored for its outstanding performance in support of the introduction of…
Kevin Caldwell recently joined the Juran Institute as its vice president for enterprise assurance. Caldwell, of Chattanooga, Tennessee, has more than 30 years of experience in operations, business performance and quality management, for a variety of industries in international and U.S.…
The Shanghai Association for Quality Management and Shanghai Mobile Communication Corp. recently formed a Scientific Research Base of Quality.The Scientific Research Base of Quality will lead the Shanghai Mobile Performance Excellence Management project, which will help Shanghai Mobile improve its…
Microsoft Corp. recently announced the winners of its Pharmaceutical and Life Sciences Innovation Awards 2006 competition. The awards were presented at the annual meeting of the Drug Information Association in Philadelphia, and were given to companies that have demonstrated the best use of…
Andrew Spanyi’s recently released book uses process management to demonstrate how managers can improve customer service while trimming expenses. In More for Less: The Power of Process Management (Meghan-Kiffer Press, 2006), Spanyi emphasizes the use of process management to streamline…
Mitutoyo America Corp. recently received a 2005 World Excellence Award from Ford Motor Co. The award was one of 60 presented on May 3, 2006, in Dearborn, Michigan, to Ford’s top global suppliers for their performance in 2005. The award recognizes suppliers that achieve the highest…
A metrology standard currently under development has the potential to save millions of dollars for any organization that shares quality management data with its suppliers or original equipment manufacturers. The standard is being developed by a technical committee organized by the…
Ralph Welborn’s and Vince Kasten’s new book delves deep into the global offshoring movement to examine best practices and provide advice for organizations new to—or trying to fix—their operations. In Get It Done! A Blueprint for Business Execution (Wiley & Sons, 2006), the authors…
TÜV America Inc. and Product Safety Engineering Inc. have entered into a partnership in order to expand their product safety and electromagnetic compatibility (EMC) testing services. PSE will provide EMC testing, product safety services and global certification services to TÜV’s customers in…
Flexible Learning Ireland recently formed a partnership with AssurX Inc. to distribute AssurX’s CATSWeb software in Europe. FLI is a provider of consulting, training and software to the life sciences sector, and will focus the distribution of CATSWeb on this market. The company works with…
The International Register of Certificated Auditors and RABQSA have agreed to recognize each other’s training certifications. Both organizations are currently performing evaluations to identify which of their certifications are mutually acceptable. They expect to add continually to the…
Rising fuel costs seem to be affecting customer perceptions of quality in the energy and airline industries, according to the American Society for Quality’s Quarterly Quality Report. The QQR examines the perceived quality of goods and services, as measured by the American Customer…
The Baldrige National Quality Program’s annual Improvement Day is approaching, and the organizers are seeking comments to improve its processes. Improvement Day will be held July 26, 2006, at the National Institute of Standards and Technology offices in Gaithersburg, Maryland. Comments on…
Most large U.S. multinational companies have undergone—and are currently undergoing—great changes, according to a recent study. The typical company is using an average of five change-management strategies to navigate internal barriers, indicates the report. Predictably, the vast majority…
A new book defines quality using the fictional story of an eclectic group of characters trapped inside a train car during a snowstorm. Written as a business fable, On Track to Quality (Lighthouse Point Press, 2006) uses a casual narrative and character dialogue to examine and define the…
The National Committee for Quality Assurance and Pfizer Inc. have jointly released a publication that profiles strategies and recommendations for improving the quality of care for older adults. Quality Profiles: The Leadership Series—Focus on Enhancing Care for Older Adults offers a…
