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If necessity is the mother of invention, disruption is the mother of re-invention. But what do the terms “disruption” and “reinvention” really mean? Shane Cragun and Kate Sweetman tackle both questions in their book, Reinvention: Accelerating Results in the Age of Disruption (Greenleaf Book Group…
A marimba-playing robot with four arms and eight sticks is writing and playing its own compositions in a lab at the Georgia Institute of Technology. The pieces are generated using artificial intelligence and deep learning.
Researchers fed the robot nearly 5,000 complete songs—from Beethoven to…
Operations and safety don’t always speak the same language, not because operations isn’t committed to keeping people safe at work or safety isn’t concerned with meeting operational goals, but rather because each area has its own methods, processes, and measures. This communication gap can increase…
With ISO 13485:2016—“Medical devices—Quality management systems—Requirements for regulatory purposes” published and being implemented, many medical device customers are experiencing some uncertainty about the effect that one of the standard’s key changes might have on their business: computer…
With the durable goods markets in flux—new orders rose 0.7 percent in March 2017, after declining as low as 4.7 percent just a few months prior—manufacturers are seeking alternate sources of revenue and profit. After-sales service, or the service delivered after the initial sale of a new product,…
There is a great Greek paradox/puzzle called the Ship of Theseus. There are multiple versions and derivations to it. My favorite version is as follows (highly watered down).
Theseus bought a new ship. Each day he replaced one part of the ship. Plank by plank, sail by sail, and oar by oar. Finally…
In today’s column, I will be looking at process validation and the problem of induction. Yesterday, I looked at process validation through another philosophical angle by using the lesson of the Ship of Theseus.
The U.S. Food and Drug Administration (FDA) defines process validation as “the…
Recently a segment on my favorite morning news program stopped me in my tracks. The young and attractive hosts (why are they always so young and attractive?) were demonstrating new appliances, among them a smart refrigerator. The fridge was equipped with all kinds of high-tech features including…
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Companies strategically adopt cutting-edge solutions to help solidify their position within a competitive marketplace. Years ago, blue-light 3D scanning technology was implemented to help product development and alleviate coordinate measuring machine (CMM) bottlenecks. Today,…
In our July 7, 2017, episode of QDL we look at apprenticeships, the Antikythera mechanism, and risk-based thinking in operations.
“Demand-Driven Education to Close Skills Gap”
Speaking at the National Association of Manufacturers Summit in Washington, D.C., Secretary of Labor Alexander Acosta and…
The simplest type of process behavior chart is the chart for individual values and a moving range. It allows us to plot a point every time we get a value, making it perfect for data that occur one value at a time. A brief history of this simple chart follows.
In the 1920s, Walter A. Shewhart…
As marketing advances, most professionals are well aware by now of the importance of retention and reactivation in optimizing the value of the customer base. The facts are clear: We know that it costs far less to reactivate a dormant customer than to acquire an entirely new one; we know that…
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Opportunities are becoming more frequent to apply metrology to adaptive robot control for many applications. There are many different techniques to accomplish this, from regular calibration to real-time feedback, using anything from laser trackers to optical devices in order to…
More than 2,000 years ago a huge ship crashed beneath the cliffs of Antikythera, a small island off the coast of Greece. Later discovered in 1900, the wreck yielded a trove of antiquities, including an amazing geared mechanism that, just for starters, predicted eclipses and the location of the sun…
Would you choose a beverage off the store shelf if the same brand sitting next to it was a different color? The Bacardi Bottling Corp. knows the answer is probably no, which is why the company incorporates strict color standards into its Bacardi Mojito production process.
Bacardi Mojito is a mix…
There are few executives today who don’t wish they could be more productive. Even the most successful individuals are looking for new and better ways to get more accomplished while maintaining or increasing their quality of life.
“Regardless of location, industry, or occupation, productivity is a…
Is your governmental hospital exempt under Section 501(c)3? If you have a 403(b) plan, the answer is yes, but even if you don’t, you need to check.
The Internal Revenue Service (IRS) is ramping up compliance audits of governmental hospitals that are exempt under 501(c)3 (dual status). The…
The dynamic of risk management and compliance seems to be experiencing a shift toward risk management in operations, and learning to pay attention to detail in order to leverage it.
The biggest question often asked is, “I’m aware my company needs to pay great attention to the detail of risk, but…
The one complaint—the one problem—that nearly every company puts at (or very near) the top of its list of challenges is communication. George Bernard Shaw, the famous Irish playwright, sets us straight on this when he said: “The single biggest problem in communication is the illusion that it has…
What motivates you to go to work every morning? What drives you to do good work every day? What motivates you to want to work for your employer every day? What are the things that your manager and your executives do that encourage you to work hard for them every day?
What motivates your staff? Do…
There’s a revolution happening in biology, and its name is CRISPR. CRISPR (pronounced “crisper”) is a powerful technique for editing DNA. It has received an enormous amount of attention in the scientific and popular press, largely based on the promise of what this powerful gene-editing technology…
The June 30, 2017, episode of QDL offered a wrinkle in time, of sorts: not only orbiting debris and medieval medicine, but moments in the here and now such as our interview with Keith Bevan of the Coordinate Metrology Society and the UK’s National Physical Laboratory, and an on-the-go version of…
If there was one key takeaway from Hexagon’s impressive and impressively large user conference, styled “HxGN Live,” which took place earlier this month, it’s that finding actionable information, not merely acquiring mountains of data, is the key to developing a truly smart factory. “It’s always…
For a long time, medieval medicine has been dismissed as irrelevant. This time period is popularly referred to as the “Dark Ages,” which erroneously suggests that it was unenlightened by science or reason. However, some medievalists and scientists are now looking back to history for clues to…
The title to this column probably has you thinking about some life-changing transition or a big vacation to refresh, or maybe a new exercise regimen. If that is the case, I am sorry to disappoint you.
I’m actually about those renewal reminders for annual donations you make to a charity or to…
