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Five More Critical Six Sigma Tools: A Quick Guide
The Six Sigma quality improvement methodology has lasted for decades because it gets results. Companies in every country around the world, and in every industry, have used this logical, step-by-step method to improve the quality of their processes, products, and services. And they’ve saved…
IT Insecurity: It’s Not the Technology
Sponsored Content A new report by Jupiter Research says $8 trillion will be the price tag—within the next five years—of cyber attacks against businesses around the world. Hacks and other forms of digital theft are accelerating despite what would seem to be nonstop efforts by corporations to harden…
ANOX: The Analysis of Individual Values
Sometimes we use a chart for individual values and a moving range (an XmR chart) to assess the homogeneity of a finite data set. Since this is an "off-label" use for the XmR chart, we first consider the drawbacks associated with using a sequential technique as a one-time test, and then present an…
ANOX: The Analysis of Individual Values
Sometimes we use a chart for individual values and a moving range (an XmR chart) to assess the homogeneity of a finite data set. Since this is an "off-label" use for the XmR chart, we first consider the drawbacks associated with using a sequential technique as a one-time test, and then present an…
Five Critical Six Sigma Tools: A Quick Guide
Six Sigma is a quality improvement method that businesses have used for decades—because it gets results. A Six Sigma project follows a clearly defined series of steps, and companies in every industry in every country around the world have used this method to resolve problems. Along the way, they’…
A Better Way to Design Clinical Trials
Value has found a place at the heart of healthcare innovation. For money-conscious governments and other actors in the system, it’s not enough that a new treatment be beneficial and safe. It also needs to be cost effective. This emphasis on value is even changing the profile of the pharmaceutical…
Inside Quality Digest Live for Sept. 1, 2017
On Friday, Sept. 1, 2017, QDL included news about the disaster in Texas and no apocalypse in retail, an interview covering a different approach to failure modes and effects analyses, a feature article on consumer views about for-profit social-benefit enterprises, and a great new Tech Corner demo.…
A Disaster of Biblical Proportions
Last week, my friend and colleague, QD editor in chief Dirk Dusharme, wrote an uplifting and important column in this space. Titled “The Day We All Looked for the Same Thing,” Dirk’s article used last week’s solar eclipse, seen in its totality in so many places around the United States, as a motif…
Seeing Without Eyes
We humans are uncommonly visual creatures. And those of us endowed with normal sight are used to thinking of our eyes as vital to how we experience the world. Vision is an advanced form of photoreception—that is, light sensing. But we also experience other more rudimentary forms of photoreception…
Are You a First-Time Manager?
Are you ready to be a first-time manager? Perhaps you’ve had some bad managers in the past, and you think this is your chance to do it right. Well, it is your chance to do it right. But you can’t wing it. Research reveals that nearly 60 percent of first-time managers underperform and often end up…
Where Visuality Is the Only Choice
What's the big difference between visual and lean? Answering that question brings us closer to understanding our premise for the short series I began in issue 23 of The Visual Thinker (May 27, 2017), with the article, “Lean Alone Is Not Enough.” But first we must raise the question under the one I…
Low-Profile, Single-Bin AGVs Rarely Better Than a Tugger AGV
  Reports that small, low-profile, single-bin automated guided vehicles (AGV) capable of light load, small-bin pickup and transport will soon take over warehouses, distribution centers, and manufacturing plants are exaggerated. Sure, when Amazon bought Kiva years ago for a little less than a…
How to Overcome Common HR Challenges in Manufacturing
The evolution from manual methods to advanced techniques for creating goods and services has become a complex process, giving rise to a host of HR challenges in manufacturing. The National Association of Manufacturers (NAM) paints a positive outlook for the U.S. manufacturing industry. NAM’s most…
<em>Brown & Sharpe and the Measure of American Industry</em>
(Hexagon Manufacturing Intelligence: North Kingstown, RI) -- Hexagon Manufacturing Intelligence North America hosted an exclusive celebratory event and book signing last night to recognize the nearly 185years of Rhode Island's rich industrial history. The event showcased Gerald Carbone’s new book…
Why Your Medical Device QMS Should Match the Size of Your Company
Medical device startups tend to share many common issues. They are usually striving for better resources (such as people and capital) as well as the knowledge and expertise required to deal with the U.S. Food and Drug Administration (FDA) and successfully bring a product to market. For many…
A Big Hurdle Do-Good Companies Face
Have you ever wondered who collects the clothes you stuff into that donation drop box in your neighborhood? Chances are, you assumed it was a nonprofit, but that box actually may instead belong to a for-profit social venture. If you don’t know what that means, you’re not alone. Years ago, just…
A Big Hurdle Do-Good Companies Face
Have you ever wondered who collects the clothes you stuff into that donation drop box in your neighborhood? Chances are, you assumed it was a nonprofit, but that box actually may instead belong to a for-profit social venture. If you don’t know what that means, you’re not alone. Years ago, just…
A Big Hurdle Do-Good Companies Face
Have you ever wondered who collects the clothes you stuff into that donation drop box in your neighborhood? Chances are, you assumed it was a nonprofit, but that box actually may instead belong to a for-profit social venture. If you don’t know what that means, you’re not alone. Years ago, just…
Keeping Track of the World’s Highest-Intensity Neutrino Beam
Sponsored Content Scientists at the Fermi National Accelerator Laboratory (Fermilab) are working on research projects that aim to answer fundamental physics questions. How did the universe begin? What are dark matter and dark energy? What is the mass hierarchy of neutrinos? Are there other…
Inside Quality Digest Live for August 25, 2017
Our Aug. 25, 2017, episode of QDL looked at how technology can bring us together physically; an incredible new power source from the U.S. Army; an interview with Thomas Publishing president and CEO, Tony Uphoff, on U.S. manufacturing apprenticeship programs; and a whole lot more. “Army Discovery…
I Do and I Understand
I had humble, that is, poor, beginnings. I didn’t even know the taste of real ice cream until later in life. One of the first impacts I felt of the luxury that technology brings was the diode my father bought for me to replace the cat’s whisker on my crystal radio. My high school was lovingly…
Five Costly Manufacturing KPI Mistakes CFOs Make
Being a numbers-driven manufacturing CFO is a good thing—in fact, it’s essential. But as a CFO, you probably know finance and operations more than you know the ins and outs of manufacturing, which can lead you to measuring the wrong key performance metrics. Here are five costly manufacturing…
Last Mile Delivery
  Flawless order fulfillment from a distribution center or warehouse to the customer’s door is the neglected leg of the supply chain. Ironically, without careful attention to the last mile, e-commerce customers are disappointed with the quality, accuracy, and condition of the products being…
The Day We All Looked for the Same Thing
We set aside our cardboard glasses and our papers pricked with holes, stepped away from the telescope guy, the one who would have been “that weird guy” any other day, except for today, when he’s your new best friend. And for those who thought maybe they could just glance at the eclipse with their…
Success Abounds in MIT’s Blended Master’s Program in Supply Chain Management
The first of the Massachusetts Institute of Technology’s (MIT) half online, half in-person supply chain management master’s degree programs is making a profit and bringing dozens of new degree-seeking students to campus. The results from the blended program in supply chain management are…

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