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Olympic sports keeps pushing athletes to find new and nuanced ways to condition their bodies. The same is true with their equipment. Engineers continually look for new refinements that propel the competition to a new level.
Much of this latter challenge lies in the realm of biomechanics, or…
Too many service organizations use measures that disconnect them from customers. The result is predictable: higher costs and worse service.
In service organizations, the systemic relationship between purpose, measures, and method is often clouded. These measures have nothing to do with what…
(AMACOM: New York) -- Chinese companies are being driven both by domestic pressure from competing Chinese companies at home, and by the need to find new customers as their domestic markets become saturated.
Strengthened by a large, well-educated, low-wage workforce, extensive government support,…
(Mettler-Toledo: Columbus, OH) -- New high-resolution weigh modules from Mettler-Toledo offer surprisingly fast and simple solutions for 100-percent in-process control. They can be used to check completeness of parts, kits, or modules as well as quality of surfaces where material is added or…
(Honeywell: Morristown, NJ) -- Honeywell Sensing and Control, developer, manufacturer, and full service provider of switch and sensor solutions based in Golden Valley, Minnesota, is rounding out its SMART position sensor portfolio with the new Rotary Configuration that provides 360° noncontact…
(ASQ: Milwaukee) -- The American Society for Quality (ASQ), a leading authority on quality in all fields, organizations, and industries, recently released the fourth edition of the “Pathways to Social Responsibility” report showcasing case studies from companies big and small making a positive…
(ISO: Geneva) -- Personnel certification has become an important element of verifying the competence of an increasingly mobile and global workforce, underscoring the value of industry-recognized credentials that can be carried across national borders. In response to this growing need, a new and…
(Renishaw: Hoffman Estates, IL) -- Renishaw, developer and manufacturer of precision technologies in measurement, motion control, spectroscopy, and precision machining, has a new RMI-Q multiple probe radio transmission system that uses a single radio receiver for tool setting probe and spindle-…
Amid continued economic, financial, and political turmoil, several European Union countries are seeing improvement in a crucial measure of competitiveness. According to a new Executive Action Report from The Conference Board, the cost of labor per unit of output has fallen significantly in a number…
Referred to either as “work in process” or “work in progress” (I think they’re the same thing), WIP is one of those manufacturing concepts that’s designed to confuse.
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First, it’s not really “work” but the object of work. In fact, in a…
(PCS Press: Vancouver, WA) -- Every night in America, thousands of managers lie in bed awake, thinking about how they can make their companies more competitive. They stare at the ceiling, wondering if their teams can successfully face the challenges of the global economy. They know that competition…
(NCQA: Washington, D.C.) -- The Department of Health and Human Services (HHS) recognized the National Committee for Quality Assurance (NCQA) as an accrediting entity for qualified health plan issuers participating in health insurance exchanges. NCQA’s Health Plan Accreditation (HPA) contains all…
(AMA: New York) -- Join Aaron Dignan, author of Game Frame: Using Games as a Strategy for Success (Free Press, 2011) for an hour-long webinar August 29, 2012, from noon to 1 p.m. EDT. Playing games is one of the most popular activities in our culture, generating tens of billions of dollars in…
(Robert Half: Menlo Park, CA) -- To fill management positions, companies are more likely to look for talent outside rather than within their own ranks, a new survey from Robert Half Management Resources suggests. Chief financial officers (CFOs) who were interviewed said that, on average, 38 percent…
(Johns Hopkins University: Baltimore) -- Two swimming strokes, one that pulls through the water like a boat paddle and another that whirls to the side like a propeller, are commonly used by athletes training for the Olympic Games. But elite swimmers and their coaches have long argued over which arm…
Three years ago this month Quality Digest Daily published my column, “Do You Have Leptokurtophobia?” Based on the reaction to that column, it contained a message that was needed. In this column I would like to explain the symptoms of leptokurtophobia and the cure for this pandemic affliction.…
“If Japan Can… Why Can’t We?” was an American television episode that aired on June 24, 1980, broadcast by NBC as part of its show, NBC White Paper. That episode is often credited with beginning the quality revolution and introducing the methods of W. Edwards Deming to American managers.
In the mid…
The primary barrier to mutual communication is a person’s natural tendency to approve or disapprove of what is being said by another person. Judging takes place because people tend to evaluate what they hear from their own personal point of view and reference. These evaluations short-circuit their…
(Delcam: Birmingham, UK) -- Delcam will demonstrate new probing capabilities in the 2013 version of its FeatureCAM feature-based CAM software on booth E-3222 at IMTS Sept. 10–15, 2012, in Chicago. The ability to incorporate probing sequences into CAM programs makes it easier to undertake…
(ANSI: Washington, D.C.) -- The American National Standards Institute (ANSI) has released a workshop report on the status of the redevelopment of NSSN, a National Resource for Global Standards, is a search engine for standards-related information from a wide range of developers. The report focuses…
(Basler: Ahrensburg, Germany) -- Digital industrial camera specialist Basler will soon be starting series production of its ace GigE camera models with powerful CMV2000 and CMV4000 complementary metal-oxide semiconductor (CMOS) sensors by CMOSIS, Antwerp, Belgium-based developer, manufacturer, and…
(AIAG: Southfield, MI) -- The Automotive Industry Action Group (AIAG), developer and promoter of solutions to help manufacturing and service providers operate at peak performance, has introduced a new membership benefits package designed to provide automotive manufacturers and suppliers easier…
(ISO: Geneva) -- Managers responsible for selecting suppliers or responsible for purchasing decisions now have available an attractive hard copy version of the ISO brochure, “ISO 9001 in the Supply Chain,” up to now published uniquely as a web document.
Goods and services are commonly promoted as…
(AMA: New York) -- Women negotiate all day, every day, often without even realizing they are in a bargaining situation. Whether the negotiation is a small, everyday matter, or a bigger, more structured deal, making the most of these conversations is imperative.
Join the American Management…
Deciding how to control your documents can be difficult. ISO 9001, the quality management system (QMS) standard from the International Organization for Standardization (ISO), requires you maintain accurate and up-to-date procedures, but doesn’t give a lot of guidance on how to get there. Between…
