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Editor’s note:This short story is part of a three-volume series—Integrated Enterprise Excellence: Going Beyond Lean Six Sigma and the Balanced Scorecard, by Forrest Breyfogle. Within the context of this fictional story the author discusses the attributes of an integrated training program that he…
As I’m writing this, our first big snowfall of the year is piling up outside and it is –10°C (15°F). This brings to mind the many times my grandfather told me of how he walked to school in winter uphill (both ways) with no shoes. So I wondered, will I be able to spin the same yarn for my girls and…
From left, Col. Michael Pelletier, 555th Aircraft Sustainment Squadron commander; Col. James Fulton, 727th Aircraft Sustainment Group commander; DeLana Aylor, 448th Combat Sustainment Wing financial management; and Ernie Guttery, 76th Maintenance Support Group, discuss their…
Guest speaker Julie Rushin, director at Internal Revenue Service’s strategy and finance division (ASQ: Milwaukee) -- Lean Six Sigma experts from around the world will gather at the 8th Annual American Society for Quality Lean Six Sigma Conference Feb. 11-12…
(ASQ: Milwaukee) -- The American Society for Quality’s 2008 World Conference on Quality and Improvement, May 5-7, 2008 in Houston, Texas, will provide attendees with a myriad of improvement opportunities. More than 90 breakout sessions are planned ranging from topics on business excellence,…
(Paton Professional: Chico, California) -- Santa Claus became aware of the ISO 9001 standard several years ago and immediately recognized the value it could bring to his North Pole operation. The ever-generous Claus now offers gratis his quality manual as a PDF download from which all can benefit.…
(CSPI: Washington) -- In a report released in mid-November, the Food and Drug Administration claimed a new report prepared by the Eastern Research Group showed it would be difficult to create advisory committees free from conflicts of interest and that advisers granted conflict-of-interest waivers…
(ANSI: New York) -- The American National Standards Institute’s (ANSI) board of directors recently appointed its new members and officers for the term beginning January 1, 2008.Robert W. Noth, manager of engineering standards for Deere & Co., was reappointed for a third one-year term as ANSI’s…
I don’t believe in ghosts. Yet quality professionals chase them every day. Why? Because erroneous control limits tell them to. Control limits should be statistically based, 100-percent reliable, and reveal natural process variability. Hence, they should help to uncover unnatural events. Yet when I…
(Artel: Los Angeles) -- At Death Valley for Mission No.3 of the Extreme Pipetting Expedition, Artel found that pipettes underdeliver by up to 35 percent in dry and hot environments. While volume delivery errors were partially reduced by prewetting pipette tips, underdelivery still persisted…
Our original plan for workshop No. 3 was to discuss what are generally referred to as material condition modifiers, namely the encircled letters “M,” “L,” and “S” which sometimes follow tolerance values and sometimes follow datum-feature labels in feature-control frames. The idea was to explain…
(Agilent Technologies Inc.: Santa Clara, California) --Agilent Technologies Inc. and Multiprobe Inc. will expand the their strategic partnership. As a result, Multiprobe’s Multiscan Atomic Force Prober (AFP), the world’s highest-resolution nanoprober, will be sold and supported by Agilent to…
(Lockheed Martin: Herndon, Virginia) -- The National Geospatial-Intelligence Agency and Lockheed Martin are working to streamline and speed the delivery of critical maps, imagery and other geospatial data to users worldwide. The Demand-Based Geospatial Intelligence (DBGI) program is an…
During this annual holiday shopping melee, economists project the implications of our spending for the country’s overall economic health in the coming year. That can be like claiming a warm December day proves global warming. What does this have to do with measurement? Quite a bit, actually,…
Many of us quality professionals have been teased by our families on more than one occasion for applying quality principles to everyday life. “I know you said you did your homework, but I’d like to see the evidence.” Admit it; many of you have been caught using quality speak around the house.…
(ASTM International: West Conshohocken, Pennsylvania) -- Chemical plants and contract and research laboratories will all be likely users of a new ASTM International standard, D 7183—“Test Method for Determination of Total Sulfur in Aromatic Hydrocarbons and Related Chemicals by Ultraviolet…
(ANSI: New York) -- National governments and companies around the world have recognized the strategic and economic value of a workforce that is well-versed on standardization principles. Many industry sectors, associations, and countries have already begun to introduce standards and conformity…
The recent rash of highly publicized recalls and alerts on Chinese-made toothpaste, tires, and toys has shaken confidence in the safety of Chinese imports, with the media calling for consumer boycotts and stricter trade regulations to discourage U.S. businesses from dealing with China.
The danger…
Would you like to win a Baldrige award? Well, first you have to say so. The Examiners aren’t mind readers, you know. The PDF version of the Baldrige Award Application Forms booklet will tell you whether your organization is eligible to apply and how to go about the two-phase application…
Emirates Bank, an Emirates NBD company, has been awarded the 2006 JPMorgan Chase Quality Recognition Award in acknowledgement of its consistent, high quality performance and standards in funds transfer operations management.Emirates Bank exceeded the stringent criteria for the MT103 Elite…
(ISO:Geneva) – The International Organization for Standardization, the World Resources Institute, and the World Business Council for Sustainable Development have signed a memorandum of understanding under which they have agreed to jointly promote the ISO 14064 standards and the WRI and WBCSD…
Dirk Noffke, a metrology technician at DaimlerChrysler Bremen, inspects the dimensional accuracy of the left fender on a Mercedes SLK body-in-white. The comparison between the actual and CAD data is displayed in real time on an application PC running the PolyWorks…
The CMSC is proud to sponsor this inaugural issue of CMSC World, an electronic information guide for users of industrial, high-precision, 3-D measurement technology. This quarterly e-newsletter will deliver the latest metrology industry news, best practices, new techniques, product and personnel…
(The Coordinate Metrology Systems Conference Society: Redmond, Washington) -- The CMSC is now accepting abstract submissions for the 2008 conference in Charlotte-Concord, North Carolina, near Lowe’s Motor Speedway in the heart of NASCAR Country. The 24th gathering of the CMSC will be held at…
(Exact Metrology Inc.: Algonquin, Illinois) -- Exact Metrology Inc. has recently acquired Berding 3D Scanning, a reverse-engineering and laser-scanning services firm based in Cincinnati, Ohio. The acquisition further strengthens Exact Metrology as one on the nation’s leading metrology services…