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(QuEst Forum: Dallas) -- QuEST Forum unveiled its inaugural report on the state of quality in the telecommunications industry at the 2009 Asia Pacific Best Practices Conference, which was held Oct. 20–22 in Shanghai. QuEST Forum pursues the goal of global telecommunications quality and…
I recently got a phone call from one of our service providers asking me to participate in a short survey to assess their service quality. This provider handles part of our business infrastructure and so I was more than happy to answer some questions. I won’t name the company for reasons I will…
I was flipping through some Japanese books on sayings and speeches given by Taiichi Ohno looking for inspiration for a new article when I found the following passage:
“Within the Toyota Production System, a lack of ability to do kaizen becomes a critical flaw. Does this mean that if you do…
(SGS: Rutherford, NJ) -- SGS announced that it is the first registrar in the world to be accredited to The Recycling Industry Operating Standard (RIOS) and The Responsible Recycling Standard (R2) by ANSI-ASQ National Accreditation Board (ANAB). SGS is proud to endorse a certification service for…
(NIST: Gaithersburg, MD) -- Eligibility and application forms for the Malcolm Baldrige National Quality Award are now available on the Baldrige web site. The Baldrige Award Application Forms booklet includes instructions for the two-step Malcolm Baldrige National Quality Award application process…
(MoreSteam.com: Columbus, OH) -- MoreSteam.com, a global provider of online lean Six Sigma training and support technologies, recently released EngineRoom 5.0, MoreSteam’s latest contribution to its suite of user-friendly data analysis tools. Featuring an interactive design of experiments (DOE)…
(ISO: Geneva) -- Medical laboratories accredited to ISO 15189 (a sector-specific technical competence and management system standard) are now recognized as meeting the management system principles of ISO 9001.
The move was announced in a joint statement by the International Organization for…
(Sciemetric: Ottawa, ON, Canada) -- Sciemetric Instruments Inc., whose technology has been used for more than 15 years by some of the world’s largest manufacturers to improve quality and their manufacturing processes, announces the expansion of its modular sigPOD hardware platform to support up to…
(MFG.com: Atlanta) -- More than one-third of North American manufacturers responding to MFG.com’s most recent MFGWatch survey say they’ve experienced a significant supply chain disruption in the past three months, and more than 70 percent indicate they plan to maintain or increase employment at…
There’s been much ado about this brave new digital world. Newspapers, magazines, and books are fast becoming mere electrons flickering before our eyes on computer monitors, smart phones, and e-book readers. It’s an exciting time in human history—truly a revolution in how information is gathered,…
(ISO: Geneva) -- ISO has just launched a compilation on CD-ROM of its entire collection of Technical Product Specification (TPS) standards, which are essential to manufacturing on a global basis, and provide a common language for product and contract specification, and other communication along…
(PQ Systems: Dayton, OH) -- Quality Gamebox makes learning quality concepts fun. This collection of quality simulations and experiments—such as Deming’s red bead experiment and the quincunx—is entertaining and educational. Each game uses colorful graphics, animation, and sound to…
(Spectronics Corp.: Westbury, NY) -- Spectronics Corp. has introduced the
OPTIMAX 450—a cordless, high-intensity blue light (450 nm) LED flashlight. It provides a safe, effective alternative to prolonged use of UV-A black light. Blue light is perfect for quick pre-inspection or screening of…
(Mettler-Toledo Inc.: Columbus, OH) -- METTLER-TOLEDO introduces the new G20 Compact Titrator, which combines simplicity and dependability in one instrument. The G20 Compact Titrator is especially designed for basic applications, and can be operated very simply due to the well-established, unique…
(Mettler-Toledo Inc.: Columbus, OH) -- METTLER-TOLEDO introduces the new G20 Compact Titrator, which combines simplicity and dependability in one instrument. The G20 Compact Titrator is especially designed for basic applications, and can be operated very simply due to the well-established, unique…
(Capacitec: Ayer, MA) -- Capacitec Inc., a designer and manufacturer of noncontact capacitive displacement, gap, and parallelism sensing technologies for scientific and industrial customers, has announced the successful application of noncontact gap sensor systems within aircraft assembly, slot…
(ASQ: Milwaukee) -- As organizations continue to look for ways to eliminate waste and improve the bottom line to survive the current economy, lean and Six Sigma continue to be an important part of their business plan.
Professionals will have an opportunity to enhance their skills at the…
If you are buying two or three complex assemblies per month from a contract manufacturer, it would be reasonable to check every one carefully; there’s a lot that could go wrong. However, if you are buying 100,000 simple subassemblies per month it makes no sense for you to 100-percent check them…
(NIST: Gaithersburg, MD) -- Finally, an optical frequency comb that visibly lives up to its name. Scientists at the University of Konstanz in Germany and the National Institute of Standards and Technology (NIST) in the United States have built the first optical frequency comb—a tool for precisely…
The FDA’s Center for Devices and Radiological Health (CDRH) posted a notice of draft guidance that will require all medical device adverse-event reports to be submitted electronically. While the process of electronic submission of data is a more efficient and traceable means for reporting, it…
(NIST: Gaithersburg, MD) -- Finally, an optical frequency comb that visibly lives up to its name.
Scientists at the University of Konstanz in Germany and the National Institute of Standards and Technology (NIST) in the United States have built the first optical frequency comb—a tool for…
Product certifications have exploded in recent years. Products ranging from pine lumber to children’s toys carry some sort of certification, and the organizations issuing certifications are as diverse as the products themselves. What are the practical values of these certifications? What are the…
Bruce Piasecki’s new book, The Surprising Solution: Creating Possibility in a Swift and Severe World (Sourcebooks, 2009) is about how to make better leaders, better products, and a better world. The Surprising Solution is about how to create possibility in our world of global consolidation and how…
(CRC Press: New York) -- Improving supply chain efficiency, especially in today’s unsettled business climate, requires that managers go beyond doing business as usual. They must apply inspiration and perspiration in a structured, collaborative, and measurable approach that blends project…
(ASQ: Milwaukee) -- In today’s challenging economy, providing quality service can be a major competitive advantage—but it can be difficult to define and measure. The American Society for Quality (ASQ) invites business professionals to register for a free webinar that spotlights how service quality…