All Features
Dan Jacob
A few years ago, I was working with a high-tech company that had built market leadership around world-class product quality, then lost it. Several years prior, the company had gone through a cost-cutting exercise. One outcome of the exercise was a decision to outsource engineering on core products…
Bruce Hamilton
I wrote a piece a little more than five years ago about a variety reduction program (VRP), an amazing but little-known product-design optimization tool. At the time I referred to VRP as an idea whose “time had not yet come.” Last week, as I gave a short presentation on VRP, I realized that five…
Donald J. Wheeler
Story update 10/9/2023: This article is a corrected version. The earlier version suffered from a programming error that affected all of the PID results.
Many articles and some textbooks describe process behavior charts as a manual technique for keeping a process on target. For example, in Norway…
Frank Townsend
World shipping changed forever when the Panama Canal opened on Aug. 15, 1914. It was an engineering marvel of its day, cutting the distance required to get from the Pacific Ocean to the Atlantic by as much as 8,000 nautical miles.
The shipping industry is changing once again as 70 heads of state…
Gillian Groom
You often hear the data being blamed when an analysis does not deliver the expected answers. I was recently reminded that the data chosen or collected for a specific analysis is determined by the analyst, so there is no such thing as bad data—only bad analysis.
This made me think about the steps…
Henry Zumbrun
There has been some misunderstanding about the intent of ASTM E74—“Standard practice of calibration of force-measuring instruments for verifying the force indication of testing machines.” When it was written back in 1974, the standard’s intent was to establish calibration traceability back to…
Sam Manzello
I’m a dragon wrangler. Although that might sound like something straight out of Harry Potter or Game of Thrones, this isn’t fantasy—it’s serious science.
As a fire researcher, or more colloquially, a dragon wrangler, my job is to help protect people and property from fire’s devastating effects.…
Stanford News Service
For Melissa Valentine and her colleagues at Stanford, the future of work is here: “flash teams” of skilled professionals who have probably never met before and may work on different continents, but who can turn a napkin sketch into a product within days or weeks.
Valentine, assistant professor of…
Bruno Scibilia
Businesses are getting more and more data from existing and potential customers. Whenever we click on a website, for example, it can be recorded in the vendor’s database, and whenever we use electronic ID cards to access public transportation or other services, our movements across the city may be…
Knowledge at Wharton
I t wasn’t that long ago that GM ran commercials advertising that its Oldsmobile division didn’t just produce cars for your grandfather, but also for everyone else. It was an attempt to reinvent the brand’s staid image—and it didn’t work.
Now, the Oldsmobile division and its iconic vehicles are…
AAAS
As more coal-fired power plants are retired, industry workers are left without many options. There is a light at the end of the tunnel, though.
In a new study published in Energy Economics, researchers from Michigan Technological University and Oregon State University offer hope for coal workers…
Jon Speer
Design controls and risk management processes should be tools to ensure that medical devices are designed, developed, and manufactured to be safe and effective, and to address indications for use, too.
All too often, however, design controls and risk management are viewed as a pile of “stuff”…
“Honest feedback is hard to take, especially from a relative, a friend, an acquaintance, or a stranger.”
—Franklin P. Jones
I once found myself needing to find new employment. The situation that I was leaving had been complex, to say the least, and I worried that perceptions of failure would dog…
Katherine Watts
The HORNE Healthcare team has been blogging recently about the necessary business model changes we think are inevitable to healthcare transformation. We’ve focused on the macro level, urging healthcare organizations to take action. Although I believe our advice is sound for large systems, I am…
3D Systems
Best described as “a museum of art being built,” the Polich Tallix Fine Art Foundry in Rock Tavern, NY, has helped artists develop and produce their work for nearly 50 years. Large-scale Frank Stella statues adorn the exterior of the premises, which is otherwise unassuming in all but scale. The…
Barbara A. Cleary
Approaching the end of the school year means focusing on graduation rates, dropout rates, and other data suggesting trends for students. Opportunities for considering statistics abound, but one must examine the way that these statistics are actually used by asking the right questions about the…
Bruce Hamilton
Many moons ago, when I was just getting started on my lean journey, I visited a large automotive supplier to benchmark pull systems. My own factory had started a pilot kanban between two work centers and I was hoping to gain some insight from a more experienced source.
To my disappointment, when…
Ken Levine
How do you determine the “worst case” scenario for a process? Is it by assuming the worst case for each process task or step? No. The reason is that the probability of every step having its worst case at the same time is practically zero. What we’re looking for is a value that will occur a very…
Ken Voytek
In a recent post, I examined the differences in productivity across small and large manufacturing firms, and noted that there were differences across manufacturers in terms of size. But it’s also clear from the literature that productivity differs across companies even in the same industry.
Why…
Annette Franz
A couple weeks ago, I wrote a post about emotionally unavailable customers. Hat tip to James Lawther for inspiring me to actually flip the tables here and think about emotionally challenged employees, instead.
The question I posed in response to his comment on that post was: Why do we transform…
Pacific Northwest National Laboratory
An improved titanium alloy—stronger than any commercial titanium alloy currently on the market—gets its strength from the novel way atoms are arranged to form a special nanostructure. For the first time, researchers have been able to see this alignment and then manipulate it to make the strongest…
Steve Melito
How competitive is American manufacturing? By the year 2020, the United States is projected to take the top spot in the Global Manufacturing Competitiveness Index (GMCI), a multiyear research platform from Deloitte and the Council on Competitiveness.
The 2016 GMCI surveyed more than 500 of the…
Fred Schenkelberg
A fault tree analysis (FTA) is a logical, graphical diagram that starts with an unwanted, undesirable, or anomalous state of a system. The diagram then lays out the many possible faults, and combinations of faults, within the subsystems, components, assemblies, software, and parts comprising the…
Michelle LaBrosse
Ihave studied systems dynamics modeling for three decades. What I’ve experienced first-hand is that when you establish several key core values, you can create an entire self-replicating system for your organization.
I experimented with this idea first with Cheetah Learning, where our three core…
William A. Levinson
ISO 9001:2015, Clause 4.2—“Understanding the needs and expectations of interested parties” requires the organization to determine the “requirements of these interested parties that are relevant to the quality management system.” When customers block an organization’s content, it is a sure sign…
